Verification of Conformity Liaison Manager at Bureau Veritas

Bureau Veritas is a world leader in testing, inspection and certification services (TIC). Bureau Veritas is a Business to Business to Society service company that contributes to positively transforming the world we live in. We work closely with our clients to address the critical challenges they face and to link these to the emerging aspirations of society. We play a pivotal role in building and protecting companies' reputations, supporting them as they forge the foundations of trust that is built to last.

We are recruiting to fill the position below:

Job Title: Verification of Conformity Liaison Manager

Location: Lagos

Job Description

• Represent Bureau Veritas towards the authority and the business community of the contracting country (especially Ministries, Customs main and secondary offices, Chambers of Commerce, Associated National Standard Agency, importers and trading associations):
  • Participate in periodical coordination meetings with authorities.
  • Participate/ organize seminars for importers and other stakeholders.
  • Interact with the authorities to lift specific and unrealistic requirements > Promote BV solutions to the Authorities
• Organize and follow up the achievement of contractual obligations (training, periodical reports, payment of royalties)
• Achieve quality and service delivery targets for any task performed locally.
• Ensure local customer service: accurate information on procedures or files status, and definition of necessary actions in coordination with the operational Network.
• Develops sales by interacting with importers and ensures support to the sales Network as needed.
• Keeps HO, informed about any official decision or new regulation related to VOC activities
• Keeps HO, informed about any economic, political or social event with a possible impact on the VOC contract, including possible competition moves.
• Prepare specific reports as and when needed by the HO management.
• Manages potential complaints or claims from Authorities or Importers, in coordination with the operational Network and HO. Complaints must be handled as per CDG PG 06.
• Follows up on requests made by BV to Authorities.
• Issues periodic reports to Authorities, in coordination with HO.
• Manages queries received from the operational Network related to local regulations and requirements.
• Defends bureau veritas interests.
• Perform any other functions as requested by HO management.

Application Closing Date
Not Specified.