Process Analyst at Sabi

Sabi is Africa’s leading provider of enabling infrastructure powering the distribution of goods and services. Our platform enables and empowers a wide ecosystem of users, allowing agents, merchants, exporters, aggregators, distributors, and manufacturers to expand their capabilities and grow their businesses using Sabi’s technology rails. These rails provide access to physical goods supply, logistics, business tools, financial services and data insights. In a short span of two years, Sabi has grown to be the largest B2B marketplace on the African continent.

We are recruiting to fill the position below:

Job Title: Process Analyst

Location: Victoria Island, Lagos
Employment Type: Full Time

Job Purpose

• As a Process Analyst, you will be meeting with various teams to define, document, assess, and scrutinize the business processes and then identify areas for potential improvement.
• Subsequent duties would include analyzing existing processes, interviewing staff, gathering data, and creating new business strategies in line with business expectations.
• Your focus will be on streamlining operations and/or identifying solutions that allow for improved efficiency or increased productivity.
• Your problem-solving skills, impeccable communication, and attention to detail are key skills expected in this role.
• As part of the operations team, your role will be key in the execution and delivery of our strategic goals.

Job Responsibilities

• Collect and document business requirements for project and process improvement / automation efforts
• Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed upon service levels
• Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
• Identify, document and report issues and risks
• Participate in the problem resolution with functional users
• Monitor, measure and provide feedback on process performance
• Apply knowledge of business process modelling notations to documenting processes

Requirements Special Skills And Qualifications

• Bachelor’s Degree in Business, Economics, Accounting or related experience within role - minimum of 4 years
• Ability to work in a fast-paced and sometime unpredictable environment; works well under pressure and tight deadlines
• Strong skills in Process Mapping and Business Process Reengineering
• Advanced understanding of business functions, workflows, and processes.
• High level of competence with process modeling tools e.g., MS Visio, draw.io etc.
• Ability to consistently apply good judgment and make good decisions
• Ability to solve complex problems and drive projects from concept to conclusion
• Ability to always maintain confidentiality and discretion
• Detail oriented, organized with proven ability to successfully multi-task
• Positive, tenacious attitude
• Exemplary communication skills
• Strong analytical skills.

Candidate Specification:

• Motivated by the mission of Sabi
• Pragmatic with quantitative and analytical ability and attention to detail
• Driven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
• High level of integrity and dependability with a strong sense of urgency.
• A focus on execution. Willing and able to get hands dirty.
• Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourself.

Benefits

• Rapid Career Growth
• Annual Training Budget
• Robust Health Coverage, including
  • Optical Cover, and
  • Dental Cover
• Wellness Programs, including
  • Free Gym Cover
  • Free Spa Cover
• Competitive Pension Plan
• Opportunity to work in other global office.
• Life Cover
• Performance Bonus
• Paid Vacation Days
• Fully-funded Team Bonding Activities.

Application Closing Date
Not Specified.