Business Manager (HR Services / Consulting / Training Firm) at Lopterra Services Limited

Lopterra is a unique training and consultancy organization with offices in Lagos, Nigeria and Johannesburg, South Africa. Our goal is to provide exceptionally services that meets or exceed our clients expectation.

We are recruiting to fill the position below:

Job Title: Business Manager (HR Services / Consulting / Training Firm)

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• We are a rising HR consulting and training firm known for our professional excellence, and are seeking to hire a proactive and dynamic business manager to head our team.
• The ideal candidate will join our dedicated team and contribute to the growth and success of our HR consulting and training firm.
• As the Business Manager, you will play a crucial role in overseeing the day-to-day operations of our firm and driving its growth.
• Your primary responsibility will be to manage and support various aspects of the business, including operations, client management, sales, and team coordination.
• This is a hands-on role that requires strong business acumen, exceptional organisational skills, and a deep understanding of HR services, consulting, and training.

Responsibilities
Business Operations:

• Oversee and manage the overall operations of the firm, ensuring smooth and efficient functioning.
• Develop and implement operational policies, procedures, and guidelines to enhance productivity and effectiveness.
• Identify areas for process improvement and implement strategies to optimise business operations.
• Collaborate with team members to ensure timely project delivery and client satisfaction.

Client Management and Sales:

• Build and maintain strong relationships with existing clients, acting as the main point of contact for their HR and training needs.
• Identify client requirements, provide tailored solutions, and ensure high-quality service delivery.
• Conduct client consultations, needs assessments, and present HR, training or consultancy service proposals.
• Monitor client satisfaction levels, address any concerns, and proactively identify opportunities for upselling or cross-selling.
• Oversee the development and implementation of sales and marketing strategies to expand our client base.
• Conduct market research to identify potential clients, industry trends, and competitive analysis.
• Participate in business development activities, including networking events, conferences, and presentations.
• Meet sales targets.

Team Coordination:

• Provide leadership, guidance, and support to the team, fostering a positive and collaborative work environment.
• Assign tasks, set priorities, and ensure efficient resource allocation.
• Conduct regular team meetings to communicate updates, share knowledge, and address any challenges.
• Facilitate professional development opportunities and training for team members.

Qualifications and Skills

• Bachelor's Degree in Business Administration or any related field.
• Proven experience in sales, business development or a similar business. management role. Sound knowledge of HR practices, employment laws, and industry trends.
• Strong business acumen and the ability to develop and execute business strategies.
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
• Demonstrated leadership abilities and experience in managing a small team.
• Proficient in MS Office Suite.
• Strong organisational and time management skills, with the ability to handle multiple tasks and deadlines.
• Self-motivated and proactive with a problem-solving mindset.

Remuneration
N80,000 - N100,000 plus commission and bonus.

Application Closing Date
30th July, 2023.