Family Physician at EHA Clinic

EHA Clinics, a subsidiary of eHealth Africa, is a healthcare network operating across Nigeria that provides high-quality, innovative, data-driven, and technology-enabled services. EHA Clinics deliver a comprehensive range of state of the art health care services in each location, e.g,  general consultations, laboratory investigations, pharmaceuticals, annual medical checks, child wellness checks, ultrasonography, and specialized services (urgent care, telemedicine, home care, dental care, and ophthalmology).

We are recruiting to fill the position below:

Job Title: Family Physician

Location: Lagos
Employment Type: Full-time
Department: Clinical Services / Medical 
Reports to: Chief Medical Officer  

Purpose of the Position 

• The Family Physician will perform a range of functions including but not limited to; initial history taking, clinical assessments, diagnosis, treatment, and evaluation of care.
• S/he must demonstrate critical thinking in the clinical decision-making process, especially in assessing and diagnosing patients, leading to the delivery of safe care for all patients.
• The successful candidate will work collaboratively with the healthcare team and the Management Team to meet the needs of the patients, supporting the delivery of policy and procedures. S/he will have a supervisory role on medical doctors within the clinic and ensure that policies and procedures are upheld.

The Family Physician will support EHA Clinics department predominantly to:

• Assist in clinical instruction and supervision of medical and nursing staff as well as other interns/student doctors that may periodically be attached to the clinics, including the educational development and mentoring of these individuals.
• Support clinical research and efforts within the EHA Clinics leading to the publication of papers.
• Attend regular educational meetings organised by the practice in order to update clinical knowledge, practice policy, and guidelines and disseminate other useful information relevant to the provision of adequate healthcare for patients in order to discuss in a bid to learn from recent significant events relating to clinical practice occurring within the clinics.
• Develop a curriculum for continuing professional development for doctors under their supervision.
• Regularly reflect on own practice (and keep a record of learning encounters) in order to identify learning needs and encourage self-directed lifelong learning and continued professional development.
• Send and receive written information on behalf of the clinic regarding matters of insurance and other issues relating to the physical and social welfare of patients.
• Participate in all treatment and preventative healthcare services as agreed by the supervising Chief Medical Officer.
• Provide direct clinical care to patients using established clinical guidelines.
• Interview patients, take medical histories, perform physical examinations, analyse, diagnose and explain medical problems during in person and telehealth consultations and home visits. 
• Consult, recommend and explain appropriate diagnostic tests and treatment. 
• Request and interpret the results of laboratory investigations when necessary.
• Perform specialised diagnostic physical exams and treatment procedures.
• Instruct and educate patients in preventative health care. 
• Conduct virtual/telephone consultations which may involve discussing results and implications of laboratory investigations with patients as well as dealing appropriately with routine and emergency complaints.
• Fully document all aspects of patient care and complete all required paperwork for legal and administrative purposes. 
• Contribute to clinical development by developing a special interest and to help establish appropriate systems to manage common chronic medical conditions, ensuring compliance with approved standard treatment guidelines.
• Oversight of medical doctors activities including but not limited to assessing the appropriateness of patient management, decisions on referral, and review of medical charts.
• Formulate diagnosis and treatment plans
• Give clinical instructions to the clinical care teams as required.
• Communicate when necessary with colleagues in Clinical care and hospital specialists in order to discuss or refer specific patients, plan and coordinate activities, or exchange information in order to improve the quality of patient care.
• Deal regularly with community hospitals, consultants and other health care providers, insurance companies, and other community organizations to refer/consult on specific cases, participate in community service and education projects and activities, and the like.
• Ensure continuing education, training, and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
• Champions all medical aspects of the quality program, including quality measurement, external reporting and quality improvement.
• Champions the infection control activities including antimicrobial stewardship and relevant KPIs 
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with improvement of clinical care, medical diagnosis, and treatment where appropriate.
• Audit of clinical practice and review of relevant literature.
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
• Provide literature reviews and the like; review, analyse and determine the significance of a variety of diagnostic test results.
• Other duties as assigned.

Professional Development
EHA Clinics requires all staff to keep their knowledge and skills up to date

• S/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD).
• The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. 

Key Areas of Note:

• Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. 
• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Perform a variety of research and analysis tasks associated with the improvement of clinical care, medical diagnosis, and treatment where appropriate.
• Audit of clinical practice and review of relevant literature. 
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.
• Provide literature reviews and the like; review, analyze and determine the significance of a variety of diagnostic test results.

Requirements
The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job:

• MBBS, MBChB, MD or DO. Degree.  
• Membership/Fellowship of Recognized International Colleges of Family Medicine or General Practitioners
• Membership/Fellowship of West African/National College of Physicians with specialty in Family Medicine
• Valid Medical license to practise as a specialist in Nigeria
• 5+ years of post-residency experience
• Ability to excel in a start-up environment
• Strong medical leadership skills to ensure the trust and respect of medical staff
• Strong collaboration and communication skills to ensure effective alignment among diverse teams
• Demonstrated ability to lead and manage a geographically distributed team
• Proven success in making good, timely decisions and managing change in a rapidly changing, sometimes ambiguous environment
• Ability to maintain strict confidentiality of medical records and adhere to the standards for health record-keeping and Privacy requirements.
• Fluency in performance measures and measurement programs, accreditation, peer review and hospital output.
• Strong clinical background with a minimum of 5 years clinical practice experience.
• Demonstrated experience in guiding multidisciplinary clinical program activities
• Demonstrated strong leadership, management, organizational, analytical, communication and relationship development skills with particular emphasis on building relationships with executives and physician leaders
• Demonstrated experience in successfully facilitating collaborative, cross-functional projects
• Demonstrated results for delivering complex projects on time and on budget.
• Creates and communicates a compelling and inspired vision and sense of purpose for physicians and collaborative departments 
• Facilitates team building and collaboration
• Directs activities for achieving defined outcomes, reporting and analysis.
• Uses conflict resolution skills to drive change and promote organizational goals.
• Able to communicate pertinent information in various formats on a timely basis to all customers and provide follow-up as required in a professional manner.

Key Skills and Attributes:

• Hold Computer literacy
• Customer Service
• Quality
• Safety
• Staff Engagement
• Financial Stewardship
• Continuous Improvement
• Professionalism
• Leadership skills
• Developing people
• Detail oriented
• Ability to collaborate
• Results-oriented
• Exceptional organizational skills
• Excellent verbal and written communication skills
• Presentation skills
• People management skills
• Attention to detail
• Problem-solving skills

Work Environment:

• The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• The noise level in the work environment is usually moderate but can become louder at times due to group discussions or activities. EHA Clinics is a tobacco-free environment. 

Salary
N10,247,800.01 - N12,981,606.45 annually.

Other Benefits:
The following benefits are available with this offer of employment:

• Healthcare: EHA Clinics will cover medical expenses for yourself, your spouse, and up to four (4) children under 21 years of age, or parents who are dependents of the employee (a total of 6 enrollees including the Primary) and supplemental health care coverage up to a cumulative maximum of N3,000,000 per household (a total of 6 enrollees including the Primary) in any twelve (12) calendar months.
• Group Life Assurance: EHA Clinics provides life insurance for team members. This insurance is payable in the event of your death. The effective date of coverage will be upon the successful completion of your probationary period.
• Group & Personal Accident: EHA Clinics provides Accidental Death and Dismemberment Insurance (ADD) for you as our employee. AD&D covers death by accidental means (rather than natural causes) and dismemberment. The effective date of coverage is your hire date.
• Pension: EHA Clinics supports employee retirement preparation and investment by paying a 10% pension contribution on top of the statutory pension contribution of 8% that is already factored into your salary.
• Annual Leave: You are entitled to 21 days of paid annual leave (based on full-time work schedule).
• Values: All employees of EHA are required to demonstrate and embed the Values and Behaviour Statements in order for them to become an integral part of the post holder’s working life and to embed the principles into the culture of the organisation.
• Registered Health Professional: All employees who are required to register with a professional body, to enable them to practise within their profession, are required to comply with their code of conduct and requirements of their professional registration.
• Competence: At no time should the post holder work outside their defined level of competence. If there are concerns regarding this, the post holder should immediately discuss them with their Manager/Supervisor. Employees have a responsibility to inform their Manager/Supervisor if they doubt their own competence to perform a duty.

Application Closing Date
Not Specified.