Front Desk Officer / Administrative Assistant at a Bespoke Real Estate Company - HR-Aid Consults

HR-Aid Consults - Our Client provides bespoke real estate solutions to individuals and corporate organizations to enable and facilitate maximum returns on real estate investments.

They are recruiting to fill the position below:

Job Title: Front Desk Officer / Administrative Assistant

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• As the Front Desk Officer, you will be responsible for greeting and welcoming clients as they approach the front desk, answering questions/queries, and addressing complaints.

Responsibilities

• Understand the company’s products and services
• Attend to clients and visitors to the company premises
• Coordinate the activities of the drivers and all forms of correspondence in the department.
• Receive and dispatch incoming and outgoing documents and packages adequately
• Greet guests and provide them with excellent customer service
• Ensure the front desk is always well-cleaned and tidy
• Take stock of all needs of the staff to function properly on the job
• Take responsibility for the provision of food and refreshments to guests and staff during trainings and meetings
• Provide general administrative support
• research and conduct data to prepare documents for review and presentation by MD and or other executives
• Help prepare for meetings
• Accurately record minutes from meetings
• Answer all client questions and incoming calls
• Redirect phone calls to the appropriate department and take down messages
• Accept all letters and packages and distribute them to their appropriate departments.
• Monitor, organize, and forward emails
• Track and order office equipment and supplies
• Maintain records and files
• Ensure the office environment (both internal and external) is kept clean and tidy
• Ensure the guest restrooms and other guest facilities are kept clean and in good condition.

Qualifications

• B.Sc in any related field
• 1 - 3 years experience as a front desk officer
• Good understanding of office administration and basic bookkeeping practices
• Excellent written and verbal communication skills
• Good organizational and multitasking abilities
• Excellent knowledge of MS Office (especially Excel and Word)
• Problem-solving skills
• Customer service orientation.

Salary
N100,000 - N150,000 Monthly.

Application Closing Date
31st July, 2023.