Relationship Manager, Financial Institution at SecureID Limited

SecureID Limited is a smart card manufacturing and personalisation bureau with expertise in the deployment and integration of digital solutions. Historically, we are positioned as the first commercially operated smart card manufacturing plant in sub-Saharan Africa with the ability to manufacture Poly-carbonate Cards amongst other card types.

We are recruiting to fill the position below:

Job Title: Relationship Manager, Financial Institution

Location: Lagos
Employment Type: Full-time

Job Description

• Develop annual business plan that supports Secure ID’s goals and business direction.
• Develop and review long- and short-term sales strategies.
• Actively and successfully manage the sales process, lead generation, credentials pitch, asking questions, solutions pitch, negotiation, close, handover to Finance and Customer Services team.
• Achieve volume and value budget of the assigned clients.
• Develop negotiating strategies and position by studying integration of new venture with company strategies and operations, examining risks and potentials, estimating partner needs and goals.
• Management of Key accounts with regular review of key account performance
• Work in partnership with the digital solutions team for the sales of digital products
• Analyze market trends, competitors’ activities and market intelligence report and feeding back to the team for the design of sales and marketing strategies.
• Estimate projected sales volume and forecasting based on strategic meetings with clients.
• Develop call plans for effective sales meetings with clients.
• Building amazing customer relationships with key stakeholders
• Meet with customers to discuss their evolving needs and to assess the quality of the company’s relationship with them.
• Positively contribute to team effort by accomplishing related results
• Effectively interact with other units/ departments including Finance, Marketing, IT, and Customer Services when putting the plan together and when handing over campaigns ensuring you fully and correctly brief in all aspects of the sale.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
• Locates or proposes potential business deals by contacting potential partners, discovering, and exploring opportunities.
• Screens potential business deals by analyzing market strategies, deal requirements, potential and financials, evaluating options, resolving internal priorities, recommending equity investments.
• Plan and prepare Sales and Marketing presentations.
• Lead bidding process and contract negotiations.
• Develop a growth strategy focused both on financial gain and conduct research to identify new markets and customer needs.
• Arrange business meetings with prospective clients.
• Promote the company’s products/services addressing or predicting clients’ objectives.
• Prepare sales contracts ensuring adherence to law-established rules and guidelines.
• Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Provide trustworthy feedback and after-sales support.
• Forward upselling and cross-selling opportunities to the sales team
• Ensuring SecureID Limited remains proactive and responsive to prospective clients.
• Keeping abreast of issues affecting our industry and collecting competitor intelligence.

Educational & Professional Requirements

• B.Sc. in Marketing, Business Management or any related field. A Master's will be an added advantage.
• A minimum of 5 years proven work experience in banking or smartcard industry (Ebusiness, cards, or channels) with proven record will be an added advantage.
• Must have a grasp of the industry and the local & international environment.
• Proven record in a senior or managerial role.

Competencies & Skills:

• Proven success in your sales ability and demonstrable full knowledge of the sales process.
• Confident negotiator and the ability to close deals.
• Strong relationship management skills
• A positive and determined approach to researching and analyzing new business opportunities.
• Marketing Strategies and Campaigns
• Market Research and Intelligence
• Negotiation & Diplomatic Competence
• Creative thinking and leadership skills
• Excellent people management skills, a positive attitude to dealing with people.
• Capable of working independently and having responsibility as an individual
• Analytical & creative mindset
• Effective communication skills both written and verbal.
• Excellent organization and time management skills with attention to detail
• Strong communicator who works well within a team

Benefits

• Medical insurance
• Annual leave benefits
• Pension
• Group Life Assurance.

Application Closing Date
15th August, 2023.