Digital Channel Manager at a Reputable Tech-based Microfinance Bank - Pivotage Consulting

Pivotage Consulting - Our client is a reputable tech-based Microfinance Bank, with focus on providing financial access to everyone by empowering individuals with access to credit and seamless payments solutions for effective financial management in an emerging market.

They are recruiting to fill the position below:

Job Title: Digital Channel Manager

Location: Lagos
Employment Type: Full-time
Work Mode: Onsite

Job Summary

• The ideal candidate will be developing, identifying opportunities, building digital solutions, and grow our digital products in the Fintech Space.
• Candidate must be a highly skilled market analyst with a proven ability to strategize the full lifecycle of product production - from conception through release.
• He / She must be a confident leader who has experience guiding cross-functional teams in the successful creation of products that improve consumer experience and grow market share.

Job Responsibilities

• Ensure compliance of the brand identity internally and externally
• Drive product strategies and long-term vision to build best in class digital products
• Conduct user research and usability studies, collaborating with designers, developers, and research teams from end to end of the process
• Ability to craft a product vision (short to long term) and convert that into a concrete strategy
• Participate in market research, validation and whitespace analysis to identify new opportunities for new and existing features and functionalities
• Partner with business owners and agile product teams to build product roadmaps that will be incorporated in the broader company product portfolio plan
• Develop and implement data pipelines that extract, transform and load data into an information product
• Work on managing, storing, processing, and analysing large data sets to identify business opportunities /efficiencies
• Evaluate, analyse, and understand the voice of the customer through a variety of data sources

Job Requirements

• Bachelor's Degree in Business, Computer Science, Information Systems, or related field. Post Graduate Degree will be an added advantage.
• Minimum of 5 years or more in a related role
• Strong analytical, prioritization, and negotiating skills
• An understanding of trends and ability to respond to customers’ wishes
• Ability to think strategically and be proactive
• Strong Leadership skills
• Strong team working skills
• Ability to manage allocated budgets
• Strong written and verbal communication skills
• Deep experience and an understanding of market research
• Time and Project Management skills, including the ability to work on multiple projects at the same time
• Strong interpersonal skills
• Must be curious, optimistic, and energetic
• Must be proficient in Microsoft office applications
• Display in-depth knowledge about product users and industry.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV (MS Word format only) to: recruitment@pivotageconsulting.com using "Digital Channel Manager" as the subject of the mail.