Head of IT at Peniel Apartments Limited

Peniel Apartments Limited is a hospitality company in the heart of Abuja, providing of medium to long-stay, serviced apartments to guests from various parts of the world for over twenty years.

We are recruiting to fill the position below:

Job Title: Head of IT

Location: Abuja
Job Type: Full-time

General Job Description

• This position includes, maintaining the computer systems of Peniel Apartment, ensuring that they run smoothly and providing technical support and advice to computer users within the organization.
• He ensures all Peniel Apartment computer systems are kept as reliable and efficient as possible.

Duties & Responsibilities

• Responsible for Installing and configuring computer hardware, software, systems, networks, printers and scanners in Peniel Apartment.
• Ensures all computers Systems in Peniel Apartment are running smoothly and the IT function is acting in a proactive manner rather than reactive.
• Ensures computers and other IT gadgets works efficiently to enable optimal productivity in all departments.
• Plans and undertakes scheduled maintenance upgrades.
• Renders support to the IT Manager where necessary.
• Solves technical and operational challenges in the scope of IT reported by users.
• Follows Peniel’s code of practice as related to security and operation of computer systems with a thorough knowledge of standards of operating procedures.
• Cooperates with the IT Manager, suggests on the existing and future systems being developed or implemented.
• Assists the IT Manager in all stages of the day-to-day operation of the Peniel Apartment.
• Support computers in hardware and software malfunction in coordination with all the departments.
• Manages and prioritize any IT problems, impacting either revenue and/or the guest for quick resolution and pro-actively seek for preventative maintenance.
• Follow up on and maintain knowledge of new systems that can help in streamlining the processes in the Peniel Apartment.
• Maintain complete record of the systems related inventory.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position.
• Performs any other duties as assigned to him/her by management.
• Additional responsibilities and tasks can be added at any time according to the needs of Peniel Apartment.
• Responsible for setting up accounts for staff, ensuring that they know how to log in
• Responsible for determining the nature of any problems they encounter.
• Responsible for solving password problems.
• Responding to all IT technical breakdowns
• Investigating, diagnosing and solving computer software and hardware faults.
• Responsible for repairing all IT equipment and replacing parts.
• Supervises junior engineering and technical staff.
• obtaining replacement or specialist components, fixtures or fittings
• Checks computer equipment for electrical safety.
• Maintains records of software licenses
• Keeps record of all computer assets purchased by Peniel Apartment.

Education & Training

• A Bachelor's Degree in Computer Science and/or certification.

Knowledge & Experience:

• A minimum of 6 years of IT support experience in similar role.

Skills & Abilities:

• Relevant certification required
• Strong organizational and interpersonal skills.
• Pays attention to details.
• Ability to work well under pressure.
• Excellent problem-solving skills.
• Proficiency in MS Office, Outlook, Word, Excel and building automation systems.
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• Expertise in internet management and trouble shooting
• Hands-on experience with computer networks, network administration and network installation
• Technical and analytical skills.

Application Closing Date
20th August, 2023.

Method of Application
Interested and qualified candidates should send their CV to: career@penielapartments.com using the Job Title as the subject of the mail.