Restaurant Manager at Eatrite Food Services West Africa Limited

Eatrite Food Services West Africa Limited, Owners of Eatrite and Herfy franchises in Nigeria. We are a food service company that owns chains of Quick Service Restaurants (QSR) with within Abuja and Kano.

We are recruiting to fill the position below:

Job Title: Restaurant Manager

Location: Abuja (FCT)
Employment Type: Full-time

Job Description

• Overseeing the operations of the Restaurant, through close interface with other team members by ensuring the day-to-day activities are carried out smoothly towards meeting Eatrite's goals and objectives.

Responsibilities
Daily Operations:

• Assist in ensuring the efficiency of the operations of the shop
• Provide business analysis and intelligence on operations trends in the shop where functioning
• Ensure that all documents required to be in the shop are intact and well-kept.
• Ensure proper production planning that guarantees round-the-clock availability of products and menu items in the store
• Ensure that physical counts of all closing and opening stocks are done on a daily and monthly basis and that the stock-take sheets are signed off.
• Ensure that all supplies needed for the business's smooth operation are available at all times throughout the shift
• Assure all health and food safety rules are followed.
• Maintain precise records of earnings and expenditures.
• Place orders for the kitchen staff with the appropriate quantities of ingredients.
• Interact with customers to get their feedback and address problems.
• Open and close the restaurant.
• Improve profitability and overall success by managing costs and service standards.

Customer Service:

• Keep Eatrite's reputation for excellent customer service and high-quality meals by making sure that all established cleaning and hygiene requirements are properly followed.
• Ensure that consumers receive top-notch service at all times and that the rules regulating customer services are followed.
• Train new employees to the customer service culture.

Requirements

• Candidates should possess a minimum University Degree or equivalent
• Minimum of 3 years of working experience in a QSR Industry
• Excellent interpersonal skills.
• Knowledge of bookkeeping.
• Ability to professionally address customer complaints.
• Proficient in English
• Ability to stand on your feet for several hours.
• Proficiency in Microsoft Excel.
• MUST RESIDE IN ABUJA

General Management Competencies / Requirements:

• Strong Analytical skills
• Planning, Scheduling, Controlling & Coordinating
• Strong Oral and written Communication skills
• Strong Problem-Solving Skills
• Strong Interpersonal Skills
• Strong Negotiation Skills.

Desired Personal Attributes:

• Integrity
• Proactive self-starter
• Logical Mind and Creative Imagination
• Ability to work with all levels of management, build partnerships and teams
• Highly organized and significant ability to multi-task effectively
• Ability to cope with and work under pressure.

Application Closing Date
25th August, 2023.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter (PDF format) to: eatritehr@gmail.com using the Job Title as the subject of the email.