Senior Manager - Planning and Fulfilment at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognizable. It is through the compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Senior Manager - Planning and Fulfilment

Job Identification: 3208
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 3H
Reports To: General Manager - Global Sourcing and Supply Chain
Division: Finance

Mission

• Oversee the planning and forecasting, order management, warehouse logistics, and inventory operations.
• Responsible for Supply Chain management, which includes demand and supply planning, inventory management, warehousing, and logistics management for network equipment, parts, IT devices, and SIM cards.

Description

• Ensure adherence to KPIs and SLAs relating to planning and fulfillment and GSSC.
• Manage process standardization and transformation initiatives.
• Develop Knowledge Management frameworks and ensure knowledge is retained in the team.
• Review and approve the amendment in the sales order or any exceptional approval for sales order.
• Review and approve product obsolescence, stock transfer, disposal of materials and demand forecast.
• Conduct meeting with cross-functional team for demand planning and sales and operational planning. 
• Work closely with HR in Staffing, people initiatives and attrition management.
• Work with Quality team to ensure Process Improvement Initiatives, IT on automation and digitization initiatives for the process.
• Review Root Cause Analysis (RCA) for SLA noncompliance and take corrective action.
• Identify potential sensitive issues and escalate it to the appropriate level.
• Provide information to the General Manager - Supply Chain on work accomplishments, challenges, progress in work processes, individuals and team needs.
• Report process dashboards on various performance metrics internally to General Manager, Supply Chain
• Drive best practice, continuous improvement and innovation at process and procedure level within the commercial and technical sourcing portfolio and liaise with Group Sourcing for the incorporation of these into the Global Template
• Bring commodity-based sourcing expertise to commercial –provide input on requirement specifications, demand management, cost, performance, market risk, market availability, quality and reliability of product/ service.
• Review and approve Business Case for sourcing spend and Submit Business Case on sourcing spend to decision body for approval. 
• Assess gaps in commercial sourcing process, develop and implement solutions, and train key stakeholders to ensure sustainable solutions are delivered.
• Responsible for strategic supplier operational procurement and supply chain management
• Lead negotiations and define information requirement. 
• Identify price and volume opportunities and conduct market and supplier analysis.
• Review key risks, issues, and dependencies and set mitigation actions.
• Compliance and implementation of policies defined by MTNN and MTN Group
• Review departmental performance against agreed KPIs and their compliance with SLAs and reverse SLAs.
• Review and monitor the plan for continuous improvement.
• Provide input into the review of all projects initiated.
• Strategic Partnerships with the MTNN leadership team to drive awareness of expected behaviors and the impact of non-compliance on bottom-line results and company image and reputation.

Requirements

• A First Degree in Business Management, Supply Chain / Logistics Management or any relevant/numerate field.
• A Master’s Degree in Management / Supply chain / Logistics or any relevant/numerate field will be an added advantage
• Fluent in English and the language of the country preferable

Experience:

• 7 - 9 years of work experience comprising:
• With minimum 5 years or more manager role in relevant sector/ industry 
• Experience in Warehouse, Distribution or Logistics Operations Management with responsibility for stock items with value in excess of N10billion. 
• Computer literacy and understanding of warehouse, inventory, and distribution systems.
• Experience dealing with customers (service industry).
• Telecoms / FMCG inventory / logistics /distribution management experience.
• Experience in managing the procurement function of a reputable organisation.
• Experience in contract administration and contract writing.
• Working experience with Oracle
• Experience within the Facilities function of a large corporation
• Experience in property negotiation, 3rd party management, facilities, and maintenance management

Application Closing Date
15th August, 2023; 10:59 PM.