ZKTeco Company Limited is a world-leading manufacturer of biometrics readers (facial, vein, fingerprint palm) access controls, time attendance, turnstiles and barriers, security cameras, metal detectors, car park & vehicle management solutions, X-Ray inspection, integrated security solutions, and embedded biometric and radio-frequency identification modules.
We are recruiting to fill the position below:
Job Title: Business Development Manager
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Description
Develops and sustain long-lasting relationships with customers.
Duties and Responsibilities
Develop growth strategies focused both on financial gain and customer satisfaction
Conduct research to identify new markets and customer needs
Contacting potential clients to establish rapport and arrange meetings to upsell company products
Planning and overseeing new marketing initiatives
Developing quotes and proposals for clients
Monitoring customer satisfaction with existing clients to ensure service delivery.
Responsible for searching for bids and the full cycle of the acquired projects
Leads solution development efforts that best address end-user needs.
Provide product and sales training to clients.
Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
Informing management of possible product improvements and changes to ensure that company products meet current market needs
Drive adoption of company programs among assigned partners.
To constantly develop new strategies to increase sales e.g identify markets to target with advertising and promotional efforts or determine how to best set the company apart from its competitors
Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers and encourage purchases.
Conduct extensive online research, at all times understanding marketing and sales strategies from all major ecommerce retailers
Actively participate in scheduled internal weekly and annual sales meetings, preparing in advance to share relevant and beneficial information
Establishes productive, professional relationships with key personnel in assigned partner accounts.
Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
Liaise with technical support team members regarding customer requests or technical questions from customers
Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
Inform management of possible product improvements and changes to ensure that company products meet current market needs
Attend trade exhibitions and industry events to learn about cutting-edge products and sales.
Qualifications
Bachelor's Degree from a reputable higher institution
5 years of relevant work experience
Proven experience working as a business development officer or similar role
Highly motivated and target driven
Established relation with integrators/installers is an advantage
Self-starter with ability to work independently and in a team
The ability to travel as may be required
The ability to work in a fast-paced environment
Excellent analytical and problem-solving
Exceptional negotiation and decision-making skills
Excellent time management skills & presentation skills.
Excellent oral & written skills interpersonal skills
Excellent customer service skills
Proficient in Microsoft Office application
Additional Information:
Prior Experience in a Tech Space is Highly Considered