Field Service Engineer at Emerson Automation Solutions

Emerson is a global Technology and Engineering company providing innovative solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

We are recruiting to fill the position below:

Job Title: Field Service Engineer

Job Identification: 23011289
Location: Lagos, Nigeria
Employment Type: Full-time

Job Description

• Based in Nigeria, the Field Service Engineer will be responsible for providing on-site hands-on technical service support on all Control & Actuated Valves, data interpretation, refurbishments, testing, site commissioning and site acceptance test.
• You will come from a strong Field Service background specially focused on Final Control products – Control Valves, DVC Positioner, Automated, Pressure Management, Isolation Valves and Actuation including Pneumatics, Electrics, Hydraulics, Gas over Oil, Multiports and all other associated equipment.
• You will have extensive knowledge in repairing processes for Control and Actuated valves and comprehensive working knowledge in digital communication protocols - HART, Fieldbus, Profibus, Modbus, FDT/DTM technologies, wireless and be willing to travel throughout MEA.
• However, your main focus to service Major customers in the country Nigeria. 

Responsibilities 
Your role responsibilities will include, but not be limited to, the following: 

• Perform routine service maintenance tasks in accordance with customer requirements and as directed by designated service lead. 
• Calibration, testing, troubleshooting and diagnostics of Final Control Products.
• Perform system start-up and commissioning services on various Final Control Products as required.
• Assembly of new equipment or repaired equipment when requested to do so.
• Be a leader of any changes as business evolves and assist with implementation as necessary for process improvements.
• Conduct onsite demonstration of final control product and take ownership for customer co-ordination. 
• Complete documentation of repair / testing / assembly activities - cause of failure, actions taken, parts used, labour hours, etc. 
• Diligently complete timesheets, site visit reports and all other documentation in a timely manner and in line with Emerson internal procedures.
• Support Repair centers/ASP as and when required.
• Proactively identify Service / Product opportunities and assist service led sales. 
• Adhere to local and international Emerson trade compliance procedures in connection with all transactions and business practices.
• Adherence to all safety, quality, company rules and regulations.
• Participation and involvement in Safety, Quality and Activities Committees where requested.
• Perform any other tasks as and when assigned by the designated local service lead or by any member of the MEA service management team.

Requirements
What do I need to be considered for this role?

• Bachelor’s Degree qualified in Engineering discipline (Instrumentation / Mechanical Preferred) and or Relevant experience and knowledge.
• 5-10 years of experience in the reputed valve industry
• Strong field service background and solid experience with Control & Actuated valves and associated equipment
• Prepared to work out of office hours to complete the task in hand when requested to do so.
• Willing to travel extensively within Africa when requested to do so.
• Able to self-manage and make experience-based decisions on the job.
• Excellent Communication, Documentation and Service Report generation
• Excellent personal discipline.
• Experience in Valves Field Service and working with industrial customers and EPC’s
• Knowledge of analyzing, evaluating, diagnosing, and resolving equipment and process-related problems is strongly preferred.
• The successful candidate will have excellent communication, interpersonal and customer relations skills.
• Driving License

Application Closing Date
31st August, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online