Account Manager (Oyo) at IPNX Nigeria Limited

IPNX Nigeria limited is one of the fastest growing information and communications technological companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world class services.

We are recruiting to fill the position below:

Job Title: Account Manager

Location: Ibadan, Oyo
Employment Type: Full-time
Division: Business
Function: Account Management
Department: Business
Operations: Sales
Reporting to: Regional Sales Head, West
Work Schedule: 8.00 AM- 5.00 PM

Purpose of the Job

• The Accounts Manager will maintain and grow the business and client base, build and maintain relationships with existing and potential clients, develop strategic solutions, and focus on growing and developing existing clients.

Deliverables Expected
Key Results:

• Maintain Strategic Leadership within Key Accounts
• Develop and implement marketing strategies
• Interact with key decision makers
• Provide annual plan for increasing share of wallet
• Develop a deep understanding of the client's priorities
• Develop and implement effective account strategies
• Maintain knowledge of competing products/services
• Maintain data and information relevant to key accounts
• Maintain good public relations with current and prospective customers
• Ensure profitable sales volume and strategic objectives are met
• Co-ordinate with relevant teams for excellent service delivery
• Collaborate with Customer Care and Resource Management teams
• Define project scope and work on project specifications
• Identify and develop target list of vertical markets
• Understand business objectives, challenges, and opportunities
• Prepare pricing documentation for products/services
• Develop cross-selling relationships within assigned accounts
• Collate and manage industry data for analytics
• Provide necessary sales reports, budgets, and market analysis
• Drive business opportunities and lead database analysis
• Drive the understanding of customer needs
• Provide support to account teams and work with internal departments
• Maintain and develop prospective client and stakeholder network
• Develop integrated marketing strategies and tactical plans
• Generate and drive insight for internal and client audiences
• Enable customers to meet corporate goals and revenue targets
• Understand and lead the client's account planning cycle
• Grow and develop existing framework accounts
• Provide strategic CSR thought leadership
• Influence cross-functional internal partners
• Represent the business at conferences and exhibitions
• Accurate reporting of relevant market information
• Drive and participate in meetings and contribute ideas
• Understand industry trends and conduct competitor analysis
• Drive business engagements and high-level meetings
• Drive revenue opportunities within each client's portfolio
• Research customer wants and needs and provide solutions
• Conceive, organize, and implement sales strategies
• Ensure financial strategies are aligned with client objectives
• Handle client inquiries and resolve complaints effectively
• Build and maintain productive business relationships
• Achieve budget targets for specific accounts
• Deliver new business growth and maximize revenue generation
• Maintain knowledge of new products and services
• Consistently achieve sales targets and revenue goals
• Lead new business pitches and on-board new clients
• Convert leads and obtain necessary documentation
• Ensure regular follow-up and customer satisfaction
• Comply with regulatory policies and control procedures
• Achieve performance targets and identify business opportunities

Key Competencies / Educational Qualifications & Functional Skills

• Bachelor's Degree in Sales, Business Management, Communications, Marketing, Customer Relationship Management, Business Administration, or related field (2.2/Upper Credit)
• Ability to penetrate accounts and meet with stakeholders
• Strong analytical and problem-solving skills
• Excellent research, PowerPoint, and Excel capabilities
• Impeccable analytical and business judgment

Application Closing Date
6th October, 2023.