Telinno Consulting Limited (TCL) - Specialises in design, roll out, management and performance improvement of the cellular network to ensure the cellular operator can offer best in class service to its customers while maximising return on its network infrastructure investments. TCL's team of experienced engineers have successfully delivered its full range of services to more than 15 cellular operators around the world.
We are recruiting to fill the position below:
Job Title: Technical Sales Manager
Location: Lagos
Employment Type: Full-time
Job Description
Work with solution partners to identify and develop high-valued, targeted products, technical solutions and services.
Responsible for technology and product partners management.
Design, documenting, manage & control the positioning strategy and road map of all technical products and services lines
Developing and implementing strategic plans for the company’s sales goals, including increasing market share and growing the customer base
Meeting with clients to determine their needs and preferences and explaining products and services offered by the company to drive sales.
Preparing proposals and contracts to help secure new business opportunities
Establishing relationships with suppliers to ensure that they have the latest information about products and services offered by the company
Identifying opportunities for new products, services, or applications that will increase revenue or improve efficiency in operations
Ensuring that all staff members are trained on product knowledge and customer service skills
Maintaining relationships with existing clients to ensure continued satisfaction with products and services
Coordinating with sales staff to schedule appointments or demonstrations with potential clients
Conducting market research to identify new opportunities for products or services
Lead pre-sales technical support for new opportunities across the group.
Support the development and implementation of all ongoing business diversification projects.
Weekly technical reports to the management as required.
Provides and ensures communication with and between project and constituent management at critical points in the implementation of the project plan
Identifying, securing, and coordinating implementation of internal and external resources and expertise as appropriate to achieve project objectives.
Providing strategic support and supervision to the OPCO’s project and technical team (Delivery team)
Requirements
Qualifications:
B.Sc. in Computer Science or a relevant Technology / Engineering discipline.
An MBA or MSc will be an advantage
Relevant professional certification(s) required.
Knowledge:
Blend of Technical Service Delivery, Project Management and Product Design/Development in Telecoms Environment
Multi-vendor and multi technology technical knowledge
Applicable knowledge of emerging trends in communication technology
Industry standard optimization processes, tools and technologies
Previous working knowledge of network planning and RF Technology is an advantage.
Technical Sales management experience within the mobile telecom and IT industry is preferred.
Work Experience and Skills:
At least 10 years of experience in technical sales, with at least 5 years in a managerial role. Experience in the telecom industry is highly desirable.
Previous Technical Sales roles at Telecoms or IT OEMs e.g., Huawei, Nokia, Cisco etc. is an advantage.
Hands on skills and experience in Telecoms/IT field.
Knowledge of project/product management in a Telecoms environment
Experience leading high profile customer engagement
Excellent written and verbal communication skills with good grasp of industry terms.
Strong sales management skills.
Leadership and people management skill.
Initiative, Creativity and Imagination
Must be capable of selling and leading in a fast-paced environment.
Networking and Ability to interact at highest Corporate Level
Initiative, Creativity and Imagination
Experience in the telecom industry is highly desirable.
Relevant professional certification(s) required.
Proven experience in driving sales and innovation in a multinational or multi-country operation.
Strong understanding of the technical landscape, with the ability to anticipate industry trends and technological advancements.
Demonstrated success in leading and growing a team, with strong leadership and interpersonal skills.
Preferred Skills:
Fluency in English. A good command of French would be an advantage.
Experience working in Africa or with African markets.
Multi-vendor and multi-technology technical knowledge.
Previous working knowledge of network planning and RF Technology.
Previous Technical Sales roles at Telecoms or IT OEMs e.g., Huawei, Nokia, Cisco, etc.
Travel Requirements:
Ability and willingness to travel across the countries of operation.