Information Technology Administrator at Recare Limited

Recare is a leader in the marketing of Personal style products in Africa. With operations in Nigeria and South Africa, we provide key products and solutions to the beauty industry.

We are recruiting to fill the position below:

Job Title: Information Technology Administrator

Location: Isolo, Lagos
Employment Type: Full-time

Job Description

• The IT Administrator is responsible for managing and maintaining the organization's IT infrastructure, systems, and services.
• This includes overseeing network operations, server management, software installations and updates, user support, and data backup and recovery.
• The IT Administrator plays a crucial role in ensuring the smooth functioning of the company's IT operations and providing technical support to employees.

Key Responsibilities
Network Management:

• Design, implement, and maintain the organization's local area network (LAN) and wide area network (WAN).
• Monitor network performance, troubleshoot network issues, and ensure network security.
• Configure and manage network devices such as routers, switches, and firewalls.

Server Administration:

• Install, configure, and maintain servers, including physical and virtual servers.
• Monitor server performance, ensure system availability, and perform regular backups.
• Administer user accounts, permissions, and access rights.
• Implement and maintain server security measures.

Software Management:

• Install, configure, and update software applications and operating systems.
• Manage software licenses and ensure compliance with software agreements.
• Troubleshoot software-related issues and provide technical support to users.
• Implement software patches and upgrades.

IT Documentation and Reporting:

• Maintain accurate records of IT assets, licenses, configurations, and network diagrams.
• Generate reports on system performance, incidents, and service requests.
• Document IT policies, procedures, and guidelines.

Data Backup and Recovery:

• Develop and implement data backup and disaster recovery plans.
• Perform regular backups of critical data and test the restoration process.
• Ensure data integrity and security during backup and recovery operations.

IT Security:

• Implement and enforce IT security policies and procedures.
• Monitor and respond to security incidents, malware, and other threats.
• Conduct regular security audits and vulnerability assessments.
• Stay updated on the latest IT security trends and best practices.

User Support:

• Provide technical assistance and support to end-users regarding hardware, software, and network issues.
• Respond to user inquiries, diagnose problems, and recommend appropriate solutions.
• Set up and configure workstations, laptops, printers, and other peripheral devices.
• Conduct user training on IT systems and tools.

Qualifications and Skills

• Bachelor's Degree in Computer Science, or a related field.
• Proven experience of 7-10yrs as an IT Administrator or similar role.
• In-depth knowledge of network protocols, hardware, and security.
• Proficiency in server administration (Windows/Linux), virtualization technologies, and cloud platforms.
• Strong troubleshooting skills and ability to resolve technical issues efficiently.
• Familiarity with software deployment, patch management, and remote support tools.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and multitasking abilities.
• Certifications such as CompTIA Network+, Microsoft Certified IT Professional (MCITP), or Cisco Certified Network Associate (CCNA) are a plus.

Application Closing Date
31st August, 2023.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.