Marketing Officer at Mulligan Hotel

Mulligan Hotel is a member of a private Nigerian Group of Companies operating in retail, hospitality and property business.

We are recruiting to fill the position below:

Job Title: Marketing Officer

Location: Yaba, Lagos

Position Summary

• As a Marketing Officer, you are responsible for developing and fostering the business through proactive direct sales, marketing, telemarketing, direct mail, appointment calls and tours of the hotel.
• Also develop strategic action plans for hotels to drive measurable, incremental sales revenue.
• A self-driven individual who is passionate about hospitality and has what it takes to be able to market the services of the company to ensure its visibility to the public.

Duties and Responsibilities

• A clear understanding of the hotel's business strategies then set goals and to determine action plans to meet those goals.
• Identify new markets and business opportunities and increase sales.
• Represent Hotel in various events and exhibitions.
• Implements all sales action plans related to my market areas as outlined in the marketing plan.
• Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients.
• Able to provide Quick and timely responses, immediate communication to the properties, and develop professional long-term business relationships.
• Provide the highest quality of service to the customer at all times.
• Participates in sales calls with members of the sales team to acquire new business and/or close on business.
• Able to support hotels' service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Develop strong relationships with the on-property front office team to ensure working in unity and always striving to achieve the same goals.
• Targeting key accounts potential for the company.
• Builds and strengthens relationships with existing and new customers to enable future bookings.
• Develops relationships within the community to strengthen and expand the customer base for sales opportunities.
• Closely following up on all business leads within a 24-hour response timeline to clients.

Requirements

• HND / B.Sc in any related field.
• Diploma or / and Certificate in Marketing category in the related field.
• 2+ years of experience in a similar position.
• Proficiency in communication skills
• Ability to work in a team.
• Quick decision making skills
• Guest oriented, outgoing and service minded
• Proficiency in the use of micros and other application programs
• Honesty and loyalty
• Motivational and interpersonal skills.

Prerequisites:

• Proven success in a similar role and environment.
• Pride and attention to detail.
• Polished personal presentation with a Warm, confident and hospitable personality.

Application Closing Date
10th September, 2023.