Mini-Grids Commercial Operations Manager at ENGIE Energy Access

ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIEMobisol and ENGIEPowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy.

ThePAYGosolar home systems are financed through affordable installments from $0.19per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in 9 countries across Africa (Benin, Coted’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.2 million customers and more than 6 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.

We are recruiting to fill the position below:

Job Title: Mini-Grids Commercial Operations Manager

Requisition ID: 13493
Location: Nigeria
Job Grade: 15
Department: Strategic Marketing
Reporting Line: Global Mini-grids Product & Commercial

Job Purpose / Mission

• MySolGrid is seeking a Mini-grids Commercial Operations Manager to support Head of Mini-Grids Product and Commercial achieve successful commercial operations in all countries of operation.
• MySolGrid is currently operating in 5 countries preparing its scale up to increase its impact across more regions.
• The role will be responsible for supporting and overseeing successful commercial operations of all EEA’s mini grids in operation.

Responsibilities

• Support country teams develop commercial initiatives to drive electricity sales, appliances sales and development of income generating activities using our energy services.
• Onboarding the new commercial managers in different countries.
• Develop the MySolGrid Customer-Journey and build intervention framework at different stages to be customized by countries.
• Develop meaningful dashboards and relevant actionable interventions.
• Lead the adoption of digital tools by Commercial Teams in the countries.
• Designing campaigns across markets for revenue stimulation and leveraging on best practices replication across markets.
• Co-develop the value proposition for Mini-grids and Solar Home Systems integration.

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.

We believe that great managers:

• Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results. 
• Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness. 
• Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility. 
• Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening. 
• Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging. 

Qualifications

• Master's Degree in Data Analysis, Commercial Strategy, Project Management or Engineering.

Experience:

• At least 4 years of experience in project management, data analysis and/or engineering background.
• A passion for energy access and a willingness to pursue lasting impact.
• A previous experience in mini-grids business is a strong plus.
• Background or strong ability to quickly understand the technology and digital sides of the mini-grid business.
• Outstanding written and verbal communications skills (English, French is a plus).
• Entrepreneurial spirit, proactivity, and collaborative nature.
• Self-organized and pro-active, with an ability to learn quickly and demonstrate recommendations through a rational, data-driven approach.
• Commit to upholding high standards of integrity, professionalism, and confidentiality.
• Demonstrate humility, honesty and flexibility.

Language(s): 

• English
• French is a plus.

Technology:

• Skilled in the use of Microsoft Office products and basic IT knowledge required.
• Salesforce, PowerBI or Tableau knowledge is a plus.

Application Closing Date
Not Specified.