Education Credential Specialist at ApplyBoard - 6 Openings

ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and academic institutions on one platform. With an exceptional team from around the world and speaking more than 75 languages, our diversity is one of our greatest strengths. Our core values, such as Caring About Each Other, Innovating and Improving, and Making Work Fun, propel us forward together and continuously strengthen our engaging culture. We are in growth mode and are looking to empower passionate and exceptionally talented team members. 

We are recruiting to fill the position below:

Job Title: Education Credential Specialist

Job ID: JR101856
Locations: Abuja, Kaduna, Kano, Ikeja - Lagos, Ibadan - Oyo & Port Harcourt - Rivers
Employment Type: Full-Time

The Opportunity

• Having accurate admission requirements is one of the most critical factors for successful student enrollment.
• As the requirements can be dynamically changing and affected by various factors, we have a need to designate a resource to ensure the accuracy of the Admission Requirements at all times.

What you’ll be doing every day

• Research the partner school program admission requirements info to build up the requirements database;
• Monitor and analyze the application results on a daily basis in order to keep the information database accurate and most up to date;
• Respond to requirements related inquiries from other teams/departments in a timely manner;
• Advise other teams/departments in the student’s eligibility checking, international credential and transcripts reading to support the customer’s application journey;
• Investigate the feedback received from different stakeholders for continuous improvements on accuracy, efficiency and productivity;
• Research different education systems/curriculum to build up and maintain the knowledge database to keep the information accurate and most up to date;
• Build up and maintain the relationship with partner schools via different communication channels including virtual and/or in-office meetings, email conversations, training sessions, etc;

What you bring to the table

• Minimum of Associates Degree (Bachelor Degree preferred);
• Knowledge of different country education systems other than Canada and US;
• 1 - 2 years of related practical experience in international students application process and/or education credential evaluation;
• Excellent adaptability to work under pressure in a fast-paced and in-demanding environment, deliver work with high quality and meet tight deadlines;
• Strong skills in multitasking, task prioritization, and attention to detail;
• Highly developed interpersonal and communication skills and ability to respond and problem solve with tact, diplomacy, discretion and professionalism;
• Ability to work both independently and with a team in either remote or in-office environment;
• Experience using Google, Jira ticketing system, etc;
• Reading and speaking proficiency in a language other than English is an asset.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Note

• Only qualified applicants that have been selected for an interview will be contacted.
• ApplyBoard welcomes and encourages applications from people with disabilities.
• Accommodations are available on request for candidates taking part in all aspects of the selection process.