Front Office Executive at Novatel Hotel

Novatel is a leading hotel in Nigeria. We offer excellent service, unmatched facilities and unbeatable prices to make your stay a memorable one! Novatel is a World Class Executive Hotel in Lagos, Nigeria. The hotel has 284 World Class Executive Bedrooms equipped with the best customer-friendly facilities located in the heart of Lekki, Lagos. Its the best place to be if you need to relax and pamper yourself while on a business trip or holiday.

We are recruiting to fill the position below:

Job Title: Front Office Executive

Location: Lagos

Job Responsibilities

• Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
• Set up accurate accounts for each guest according to their requirements.
• Secure payment prior to issuing room key, verify/adjust billing.
• Compile and review daily reports/logs/contingency lists.
• Complete cashier and closing reports.
• Supply guests with directions and property information.
• Accommodate guest requests, contacting appropriate staff if necessary.
• Follow up to ensure requests have been met.
• Process all payment types, vouchers, paid-outs, and charges.
• Balance and drop receipts.
• Count and secure bank at beginning and end of shift.
• Obtain manual authorizations and follow all accounting procedures.
• Notify Loss Prevention/Security of any guest reports of theft.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications

• Candidates should possess an HND/B.Sc in any of the Social Sciences, Arts and Humanities.
• Minimum of 3 Years Experience
• Must be good looking.

Salary Range
N100,000 - N150,000 / Month

Application Closing Date
Not Specified.