Senior ICT Officer at Action Against Hunger

Action Against Hunger is the world’s hunger specialist and leader in a global movement that aims to end life-threatening hunger for good within our lifetimes. For 40 years, the humanitarian and development organization has been on the front lines, treating and preventing hunger across nearly 50 countries. It served more than 21 million people in 2018 alone.

We are recruiting to fill the position below:

Job Title: Senior ICT Officer

Location: Abuja
Employment Type: Full Time
Reporting To: Mission ICT Expert
Proposed Start Date: November 2023

Job Description

• Action Against Hunger is currently looking to fill the role of a Senior ICT Officer, who will be responsible to manage the operation of the Capital with regard to the use of information technologies (computers, internet and telecommunications).

Key Responsibilities

• Ensure the maintenance of computers and check daily / monthly that preventive and corrective maintenance tasks have been carried out;
• Configure the backups on the workstations and ensure that they are carried out in compliance with the standards and the backup policy;
• Manage equipment assignments and all related documents;
• Monitor the repair and movement of equipment;
• Anticipate and identify needs in connection with his/her manager, participate in the development of budgets and place orders;
• Report to the hierarchy any problem related to the management of equipment;
• Ensure the follow-up of any external service providers (maintenance and repair services, etc.);
• Install and maintain the local networks of the capital according to the standards (kitlog);
• Check that network equipment is working properly;
• Supervise the data backup system (backup policy);
• Ensure the functioning and monitoring of the means of communication in the capital;
• Ensure the follow-up of local telecommunications providers (Internet, fixed and mobile telephony, etc.) and the rationalization of associated costs;
• Ensure the technological watch in terms of internet connection and means of telecommunications;
• Train users in the proper use of ICT resources, the ICT basics and compliance with security rules upon arrival and at regular intervals;
• Treat all users in a respectful and fair manner, in accordance with ACF's code of conduct and policies (gender, safeguarding, etc.);
• Carry out a monthly inventory and update the equipment list;
• Make an ICT activity report on a monthly basis and send it to his/her managers;
• Propose the implementation of ICT resources improving the work efficiency of users in accordance with the standards;
• Organize any donations / recycling in compliance with the standards at the end of the contract.

Position Requirements

• Minimum of a Bachelor's Degree in ICT, Telecommunications, Engineering or related fields;
• Professional certificate(s) and/or trainings in the ICT related fields;
• Minimum of 2 years work experience in similar responsibilities is required;
• Previous experience working for NGOs an asset, particularly international related NGOs;
• Capacity for analysis, synthesis and reporting of large amounts of information;
• Excellent attention to detail, highly organized, rigorous, self-motivated, strong sense of responsibility, ability to work independently;
• Strong verbal, written and communication skills ; approachable, diplomatic, able to maintain confidentiality; able to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment;
• Excellent attention to detail, highly organized, rigorous, self-motivated, strong sense of responsibility, ability to work independently;
• Capacity for analysis, synthesis and reporting of large amounts of information.

Application Closing Date
11th September 2023.