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Standard Chartered Bank Recruits Head of Solution Delivery and Service - Service Management -West Africa

Posted on Mon 20th Aug, 2012 - hotnigerianjobs.com --- (1 comments)


Standard Chartered Bank Nigeria  - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. We  strive to make Standard Chartered a great place to work by creating an engaging, inclusive and safe environment that rewards success and encourages employees to take control of their personal development.  At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

We are recruiting to fill the post of :  Head of Solution Delivery and Service - Service Management – West Africa
ID #: 347646

Job Description
1. Drive the TB agenda and align resource in accordance with the TB agenda 
2. Assist the TB Head in chairing the CEF meetings for the countries within the cluster on behalf of TB. 
3. Participate in Client Forums 
4. Part of the Cluster TB Leadership team that reviews monthly PMI data for countries within the cluster. 
5. Develop a strategic view of Solution Delivery and Service (SD&S) the cluster whilst aligning both the TB Regional Head’s agenda with the SD&S Regional agenda.
 
Key Roles & Responsibilities
1. Manage the SD&S team and resource allocation. 
2. Provide support to the TB Head and supporting his/her agenda. 
3. Ensure SD&S alignment with TB and Regional/Global SD&S. 
4. Identifying process efficiencies and implementing them. 
5. Scorecard management and On-Track discipline. Ensuring the right drivers are in place to 
6. Risk awareness and champion. 
7. Provide Support to RFP/RFI responses and presentations. 
8. Work closely with CSG to build process efficiencies. 
9. Stakeholder engagement & management. 
10. Meeting with key clients to solicit additional business.
 
Qualifications & Skills
  • Minimum 2:2 Degree 
  • At least 7 years of relevant experience 
  • Also experienced in managing and driving a team 
  • Good Public Relations skills 
  • Good presentation skills 
  • Understanding of channel capabilities 
  • Excellent interpersonal and communication skills 
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

Application Closing Date
30th August, 2012

How To Apply
Interested and qualified Candidates should
Click here to apply online
Note: When the page opens, at the Location dropdown, select Nigeria - SCB and click Search, Scroll down to click Head of Solution Delivery and Service - Service Management – West Africa

  

Comments (1)

No. 1
Posted on Mon 20th Aug, 2012 14:34:31 GMT by Ajayi Adeola

it will remain a rare privilege to me,if am been given the oppurtunity to work with this great orgaisation.I am a 2.2 graduate of Ecoomics from Adekunle Ajasin University Akungba-akoko,ondo state.


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