Supply Chain Specialist at PalmPay Limited

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: Supply Chain Specialist

Location: Ikeja, Lagos
Employment Type: Full Time

Job Description

• Identifying areas for process improvement and cost reduction within the supply chain.
• Negotiating contracts and terms with suppliers to ensure cost-effective and reliable sources of materials or services.
• Monitoring supplier performance and addressing any issues or discrepancies.
• Gathering, analysing, and interpreting data from multiple sources to identify trends, patterns, and insights related to agent banking operations, customer behavior, and market dynamics.
• Analysing demand forecasts and inventory levels to develop procurement plans.
• Collaborating with cross-functional teams to align inventory and distribution strategies.
• Develop and maintain reports, dashboards, and data visualizations to effectively communicate key performance indicators (KPIs) and other relevant metrics to stakeholders.
• Collaborate with cross-functional teams, including Operations, Sales, and Product Management, to understand business requirements and provide data-driven recommendations for process improvements, service enhancements, and revenue optimization.
• Conduct in-depth analysis of agent network performance, transactional data, customer segmentation, and channel effectiveness to identify growth opportunities and provide actionable insights.
• Ensure data accuracy and integrity by identifying data quality issues and working closely with IT and Operations teams to address them.
• Coordinating the movement of goods, both inbound and outbound, to ensure timely deliveries.
• Stay updated with industry trends, emerging technologies, and best practices in data analytics, and the financial services domain
• Collecting and analyzing data related to supply chain performance, such as lead times, order fulfilment rates, and cost metrics.
• Generating reports and providing insights to management for decision-making.

Job Specification

•  Bachelor’s Degree in Business Administration, Statistics, Computer Science, or a related field
•  Proven experience as a Supply Chain Specialist or similar role, preferably in the financial services or banking industry.
• Proficiency in data analysis and visualization tools such as SQL, Tableau, Power BI, Excel or similar platforms.
• Strong analytical, problem-solving, communication, and negotiation skills, with the ability to translate complex data into meaningful insights and actionable recommendations.
• Advanced knowledge of data modelling, data warehousing, and database concepts.
• Familiarity with data manipulation languages and statistical analysis tools.
• Excellent communication and presentation skills, with the ability to effectively convey findings and recommendations to both technical and non-technical stakeholders.
• Strong attention to detail and ability to manage multiple projects and priorities simultaneously.
• Understanding agent banking operations, financial services, and relevant industry trends is a plus.

Application Closing Date
Not Specified.