Training Assistant at Outcess Solutions Nigeria Limited

OUTCESS is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.

We are recruiting to fill the position below:

Job Title: Training Assistant

Location: Opebi, Ikeja - Lagos
Employment Type: NYSC
Job Type: Full Time

Responsibilities

• Assisting the Training lead and Trainers.
• Identify the training needs of the organization.
• Coordinating day-to-day training logistics, such as organizing files, ordering supplies, responding to inquiries regarding coaching sessions, etc.
• Managing the training calendar
• Compiling the training objectives
• Improve engagement, learning and retention to meet the changing needs of the clientele.
• Ensures that training materials and programs are current, accurate and effective.
• Drive brand values through all training and development activities.
• Select and manage resources, including working with clients and 3rd party training providers to develop and deliver training.
• Effectively communicate with team members, trainees and management.

Requirements

• HND / Bachelor’s Degree or Master's Degree in Mass Communication / English language / Linguistics / Public Administration / Training and development / Educational management and planning or other related fields.
• Candidate must be within the age bracket 20 - 35years
• Relevant experience (1 - 3 years) as a Training assistant is an advantage
• Strong Teaching/Training skill.
• Excellent organizational and time-management skills
• High computer literacy and ability to learn new software.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Excellent written and verbal communication skills.
• Language skills. Must speak fluent English and at least one of the 3 major Nigerian Languages – Hausa, Igbo, Yoruba.
• Must be a serving corp member willing to serve for a year with company.
• Must reside around Ikeja axis, Lagos preferably mainland axis.

Benefits
HMO Coverage and Salary.

Application Closing Date
30th September, 2023.