Customer Service Executive at Tekniteed Nigeria Limited

Tekniteed Nigeria Limited is an engineering solutions and technical services company that provides services to companies in the manufacturing and production chains sectors.

We are recruiting to fill the position below:

Job Title: Customer Service Executive

Location: Kano

Job Description

• Provide the internal staff with professional administrative support including taking accurate and properly detailed messages, word processing duties, attending to routine correspondences, and when required, prepare written reports.
• As the first point of contact for most clien, endeavour to answer telephone enquiries in an efficient, friendly and professional manner. This also includes monitoring & control of visitors.
• Take responsibility for ordering necessary office supplies
• Provide Admin & Secretarial support to the Sales/Marketing/Logistics Team.
• Liaise with vendors & third Parties regarding administration of sales process
• Update company data bases and may include current customer accounts.   
• Participate in key result areas and KPI review processes to establish areas for improvement   
• Record & maintain all management & official minutes of meetings circulate same to the concerned people.
• Maintain staff files and other official company files.   
• Achieve planned reporting time in quality and timeliness.   
• Achieve savings plan for the company.   
• Manage relations with employees to guarantee a stress free-working environment.    
• Ensure proper use and up-keep of company property.
• Follow-up on all shipment to ensure that we meet the service standard agreed to we with the client.
• Carry out any other assignment as may be given by the MD, and Head of Operations.   
• Personally represent the TekniTeed brand professionally and ethically at all times.

Requirements

• Candidates should possess HND qualifications with 1 - 2 years relevant work experience.

Application Closing Date
21st September, 2023.