Information Technology Support Specialist at JC International

JC International is an ISO 9001:2015 certified company that provides Inspection, Training and Rope Access services to the Oil and Gas, Marine and Construction Industry throughout the continent of Africa.

Our strength and continued growth lie in the quality of our people and in our commitment to offer statutory inspections and training that meet national and international standards. With over 15 years’ experience in the field, we have attained numerous professional qualifications and accreditations which utilise the highest skilled technical and Instructional staff available anywhere.

We are recruiting to fill the position below:

Job Title: Information Technology Support Specialist

Location: Port Harcourt, Rivers

Job Description

• As an IT Support Specialist, you will be responsible for the company’s processes digital transformation implementation, designing hardware configurations, installing software, managing network systems, and training staff on correct operating procedures.
• Designing and installing computer hardware configurations.
• Installing software and networking systems.
• Troubleshooting network and software issues.
• Installing high-level software security systems.
• Training staff on newly installed hardware and software systems.
• Fixing hardware, software, and networking issues.
• Responding to general IT requests.
• Ensuring security software is kept up to date.

Key Metrics

• Digitalization of the JCG business processes.
• End-user Support
• Internal System Management & Network Administration
• IT Physical and Logical Security Management
• External System Management (Web Administration, Server Hosting)
• Server Management & Database Administration
• System Development, Implementation, Deployment

Responsibilities

• Ensure full digitalization of JCG business processes.
• End-user support; Install, configure, and support company's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Maintain network hardware and software.
• Provides technical direction for the development, design, and systems integration for the company’s IT infrastructure.
• Monitors and manage data communications networks; designs, configures, and implements LAN/WAN hardware, software, and ancillary services for network operating efficiency.
• Internal systems and network administration; Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all system configurations.
• Ensure network availability to all system users and perform necessary maintenance to support network availability.
• Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
• Maintain integrity of the network, server deployment, database administration and security.
• Maintain network servers such as file/applications servers, domain controller, gateways, and intrusion detection systems
• Servers Management, desktop computers, inverter system, printers, switches, firewalls, phones, personnel digital assistants, software deployment, security updates and patches
• Coordinate company’s purchasing decision for Computer hardware, server systems, network infrastructure, inverter systems, software/application, and other IT related facilities.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of the email.