Front Desk Representative at MANO Africa

MANO Africa is the next generation of eCommerce, pioneering ultra fast grocery delivery in Africa by combining sophisticated technology with quick commerce, and with a promise to deliver our customers' orders within 30 minutes. We boast of a sophisticated and strong network of riders as they are the lifeline of our business and they make it possible to deliver groceries to our customers ultrafast and efficiently.

We are recruiting to fill the position below:

Job Title: Front Desk Representative

Location: Victoria Island, Lagos
Employment Type: Full Time
Department: General & Administrative

Job Summary

• We are on the lookout for an efficient, warm and amiable Front Desk Representative who will act as the first point of contact and a primary resource for colleagues and visitors, providing a wide range of administrative support.
• In this role, you will organize day-to-day operations in the reception and be the go-to person for all administrative queries and support.
• You will welcome guests and colleagues to our office in the most professional manner.
• You may screen incoming and outgoing calls as well as answer email inquiries and other concerns. You will also help prepare meeting rooms, arrange meeting appointments, and coordinate travel arrangement and pickups. You will also assist in providing backup support to other office services roles as needed.
• A positive & friendly aura are key requirements for this role.

Job Responsibilities

• Greet clients and visitors with a positive, helpful attitude.
• Assisting clients in finding their way around the office.
• Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
• Assisting with a variety of administrative tasks
• Preparing meeting and training rooms.
• Answering phones in a professional manner, and routing calls as necessary.
• Assisting colleagues with administrative tasks.
• Performing ad-hoc administrative duties.
• Provide excellent customer service.
• Scheduling appointments.
• Receive and announce visitors to those requested.
• Ensure that any visitor who goes into the office has been announced.
• Perform any other duties as assigned by the People & Culture department

Job Requirements

• Bachelor's Degree in a related field.
• 1-2 years experience as a receptionist/administrative assistant
• Consistent, professional dress and manner.
• Excellent written and verbal communication skills.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good time management skills.
• Experience with administrative and clerical procedures.
• Able to contribute positively as part of a team, helping out with various tasks as required.
• Must have at least 1-year administrative experience.
• Applicants must live within the island environs.
• Our office location is at Victoria Island, only candidates close to the Island environs will be contacted.

Benefits

• Integration in a young and dynamic team
• Professional growth opportunity
• Multicultural environment.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online