Parts Administrator at Mantrac Nigeria

Mantrac is the sole distributor for Caterpillar products in Nigeria, distributing and supporting machinery, power systems and material-handling equipment. The company provides customers with comprehensive solutions, backed by technical know-how, experience and in-depth knowledge of their local markets.

We are recruiting to fill the position below:

Job Title: Parts Administrator

Location: Oregun, Lagos
Employment Type: Full-time

Summary of Responsibilities

• Responsible for the administration of parts activities to satisfy customer orders in all Branches.
• Also, responsible for continuous monitoring and controlling of stock levels, maintain and review the protective parts and produce Stock replenishment, Customer Orders as well coordinate all Reman Parts activities.

Main Functions

• Generate and review Suggested Stock Orders for replenishing stock.
• Closely review generated Purchase Orders based on ordering policy, prevailing circumstances and in consultation with the Inventory Control Team & PI&OF Manager.
• Receive & review Order Acknowledgements from suppliers (e.g Unatrac), respond to supplier and advice for order status information, further interpretation and/or customer feedback.
• Conduct analysis to determine cause for emergency purchases and identify corrective actions to reduce controllable back orders.
• Handling ATS requests & all Parts Technical and Group Parts Operations office communications.
• Follow up with Product Support branch management on completed / order active and escalates overdue work orders weekly.
• Responsible for managing allocated parts and ensure supply to the right customer. Maintain and fill all backorder orders through parts availability with the use option PA51/PA52.
• Liaise with order fulfillment team to advice customers of the statuses of their backorder parts.
• Monitor of completed workshop and counter/customer orders.
• Handle all parts for credit returns (customer/workshop).
• Create local purchase orders for parts and monitor until delivery by the agreed supplier.
• Create shipments for locally supplied parts.
• Assist in kitting of parts e.g. Preventive Maintenance kits, gasket kits, shell kits,.
• Handles customer and workshop Reman worn core refund.
• Coordinates, with the warehouse, all worn core shipments activities to CAT.
• Handle outstanding worn core with workshop and counter to avoid attrition.
• Handles all Worn Core & Reman enquiries with Reman Help Desk.
• Follows up with Reman Help Desk and finance to ensure Core credits are received and updated.
• Makes and distribute reports and Reman and worn core.

Job Requirements

• A Bachelor’s Degree or its equivalent in the Engineering / Business Management discipline.
• Minimum of 3 years’ experience in a related role.
• Proficiency in Ms. Office Excel, Power-point and the MANPRO software will be an added advantage.

Application Closing Date
15th October, 2023.