Restaurant Manager at Uncle Stan's Foods (Small Chops)

Uncle Stan's Foods is a small chops company known for it's unique finger food taste all over Lagos. Our brand makes us unique.

We are recruiting to fill the position below:

Job Title: Restaurant Manager

Location: Lekki 1, Lagos
Employment Type: Full-time

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations.
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation, health and safety regulations
• Manage the restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Coordinating daily restaurant management operations.
• Keep accurate records for all inventory
• Ensure stock is reordered on time to reduce out-of-stock
• Reduce the incidence of theft, pilfering etc.
• Perform any other tasks as assigned.

Requirement

• BSc Degree in Business Administration; hospitality management
• A certificate from culinary schooling is an added advantage
• At least 2 years of work experience as a Restaurant Manager, Hospitality or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall menu
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills

Salary
N100,000 - N120,000 monthly.

Application Closing Date
28th September, 2023.