Senior Manager - Research, Evidence and Learning at VillageReach

VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We develop solutions that improve equity and access to primary health care. This includes making sure products are available when and where they are needed and primary health care services are delivered to the most under-reached.

We are recruiting to fill the position below:

Job Title: Senior Manager - Research, Evidence and Learning

Location: Lagos
Department: Research, Evidence & Learning
Length: 14 months

Summary

• We invite qualified candidates to apply for the position of Senior Manager - Research, Evidence & Learning, based in Lagos, Nigeria.
• This position will support implementation research to evaluate telehealth models to extend access and improve pathways to primary healthcare (PHC) for underserved populations in Lagos, including women and people with lower socioeconomic status.
• Ideal candidates are experienced in managing qualitative research projects across multiple sites and are skilled in managing relationships with diverse internal and external stakeholders, including government, private sector, partners and academia.

Description

• Support the development and submission of research protocols in coordination with implementing partner based in Nigeria and VillageReach colleagues based globally, including finalization of qualitative and participatory data collection methodologies, sampling strategies, and data collection tools
• In coordination with the implementing partner team, ensure fidelity to approved research protocols, including rigorous data collection practices, and support proactive, day-to-day troubleshooting to ensure high-quality qualitative and quantitative data is collected in a timely manner
• Lead qualitative data analysis and synthesis for reporting and data use in implementation research based on agreed upon conceptual frameworks
• Contribute to the identification of opportunities for improvement in program design based upon a detailed understanding of the data
• Advise the consortium on best practices in implementation research and qualitative research
• Serve as the primary point of contact for VillageReach colleagues providing technical support to the consortium conducting implementation research on equitable telehealth models.

Requirements
Education & Experience:

• A Master's Degree in Public Health, Social Sciences or similar field is required; a doctorate is preferred.
• At least ten years of experience in qualitative research, implementation research, human centered design, health research or similar field.
• Experience conducting rigorous qualitative research with underserved populations, including women and people with lower socioeconomic status.
• Experience with research on digital health and/or primary health care delivery.
• Experience conducting qualitative data analysis using Atlas.ti or other software and presenting results, demonstrated through report or presentation samples.
• Experience facilitating the identification of actionable recommendations for program improvement based on data.

Other Qualifications:

• Strong written and verbal communication abilities and ability to synthesize and deliver information to diverse audiences in a clear and concise way. Routine sharing of research results and recommendations with Ministry of Health and private sector stakeholders will be part of this role.
• Experience with managing research projects, including following workplans, facilitating team meetings, training data collectors, and working with team members to ensure deliverables are met.
• Experience working with geographically dispersed teams, including across multiple time zones.
• Ability to work independently with little direct oversight while still maintaining high quality of work.
• Ability to think strategically around the implications of research findings.
• Established cultural competency in partnering with racial, cultural and linguistically diverse groups.
• Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and comfortable in a fast-paced technical environment.
• Fluency in English required.

Competencies:

• Personal Motivation and Drive: Is self-directed in one’s approach to work, but asks for help when needed; holds oneself accountable; undertakes self-development activities; seeks to build and master new skills; looks for and takes advantage of opportunities within the organization
• Collaboration & Effective Communication: Establishes and maintains effective relations with coworkers, partners & stakeholders and external parties; works collaboratively with others to accomplish organizational and team goals and objectives; works actively to resolve conflicts; expresses ideas and thoughts effectively; selects and uses appropriate communication methods and maintains meaningful communication with virtual coworkers and other parties to keep them informed
• Commitment to Diversity & Inclusion: Takes personal responsibility for and supports others across the organization in creating and sustaining a diverse work environment where individuals are welcomed, valued, respected and supported; personally committed to attaining cultural competency including self-awareness of one’s own attitudes about culture and cross-cultural interactions; exhibits the willingness and ability to engage openly and respectfully around issues of race, colonialism, identity and culture; upholds equity in access to sharing of information, ideas, and opportunities throughout VillageReach
• Commitment to Excellence: Produces a high output of work, both in terms of quality and quantity; looks for ways to improve and promote quality; monitors work to ensure quality; has a personal commitment to the mission of VillageReach
• Solution Orientation & Innovation: Focuses on results and desired outcomes and how to best achieve them; gets the job done; sees opportunities for creative problem-solving while staying within the parameters of good practice; sees old problems in new ways and has novel approaches to solving those problems; contributes original and/or resourceful ideas to their area of responsibility; is able to consider and articulate risks and consequences of proposed innovations and factor these into decision-making.

Application Closing Date
Not Specified.