Franchise Manager at Berger Paints Nigeria Plc

Berger Paints Nigeria Plc is the Nigeria leading paint brand with over fifty years of quality product and seamless delivery of services. Over the years, we have been able to carve out the niche has being the market leader in the paints and coating industry.

We are recruiting to fill the position below:

Job Title: Franchise Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Develops and executes business strategies to expand franchise operations, generates leads, drives growth, and constantly seeks ways to improve customer satisfaction.
• Interviews potential franchisees and reviews applications to determine eligibility.
• Recruits new franchisees based on financial resources, business experience, and personal characteristics, and provides support in the development of a business plan.
• Develops and implements training programs for new franchisees.
• Develops key performance indicators (KPIs) for franchise outlets to measure business results and customer satisfaction.
• Develops and monitors the administration of franchise SOPs, procedures, mechanisms, and manuals to manage compliance with franchise agreements, company standards, values, and business ethics.
• Reviews financial statements to ensure franchisees are meeting the financial and operational targets of performance.
• Works with the marketing team in the development of promotional plans for new products and services to ensure effectiveness in increasing brand recognition and sales in the region.
• Reviews contracts, processes renewals, and enforces licensing expectations.
• Performs business and competitive analysis and projections to assess the health of franchise outlets monthly.
• Troubleshoots and provides supervisory support in solving business problems as needed.
• Records events of non-compliance and executes compliance protocols for franchisees; generates prompt notices to franchisees on events of non-compliance or breach.
• Manages the stock level of products for franchise outlets and ensures prompt restocking of products as required.
• Ensures the monthly rebate for franchisees is processed and made available within 7 days of the new month.
• Ensures the company’s tools and assets are always maintained and kept in good condition.

Requirements

• Bachelor's Degree in Social Sciences or Business Management from a reputable and accredited university.
• Master's Degree is an added advantage
• 5 - 7 years’ work experience in franchising.
• Must have a valid driver's licence
• Having a vehicle is an added advantage
• Certification in project management, customer relationship management, and sales certification is an added advantage.

Application Closing Date
17th October, 2023.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@bergerpaintnig.com using the Job Title as the subject of the mail.