Communications Officer at Catholic Relief Services (CRS)

Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality. CRS works through local church and nonchurch partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates. CRS has worked in Nigeria for more than 25 years.

We are recruiting to fill the position below:

Job Title: Communications Officer - (Nigerian Nationals Only)

Job Identification 3000936
Location: Maiduguri, Borno
Job Schedule: Full time
Job Shift: Day
Job Category: Marketing and Communications

Job Summary

• The Communications and Graphics Design Officer will work closely with the CRS Country Program Communications Coordinator and support both the Improved ALERTS and Kyautata Rayuwa Project.
• He/She will create content and to ensure strategic alignment of communications, consistent messaging, and a strong brand identity for the projects.
• He/She will use effective communication channels to reach the project stakeholders, including the participants, government, media, and the donor. Key tasks would include developing stories, designing communications materials, multimedia and reports as required, as well as ensuring CRS’ compliance with donor branding and marking requirements.

Roles and Responsibilities

• Write, design, and manage the production of creative and compelling communication materials –stories, photos, video, factsheets, banners, posters etc. - for various audiences, including the community and state governments, local Churches, partners, media and others as needed.
• Support the coordination and implementation of all assigned project activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
• Support the dissemination of relevant information among personnel, partners, and project participants or other relevant actors related to the project.
• Support the project team to learn from and demonstrate the impact of our work including contributing to learning processes for all the project sector areas and the country program in accordance with the new MEAL Policies and Procedures (MPP 4.0)
• Complete project documentation for assigned activities. Assist with identifying information for case studies and reports on best practices.
• Provide communications support for events, in line with the Project stakeholder communication plan, including banners, handouts, talking points, photos, liaising with media, etc., and convene local media whenever a project event takes place.
• Support the creation of processes, manuals and training for project staff and partners on issues related to communications, learning and impact documentation.
• Communicate findings of research studies and learning reviews through reports, case studies, impact stories, presentations, and other materials with the project's key stakeholders (partners, peer organizations, media, etc). 
• Work with the accountability team to ensure feedback from participants and other stakeholders is documented and communicated in line with the country Program Feedback, Complaint and Response Mechanism

Preferred Qualifications

• Observation, active listening, and analysis skills with the ability to make sound judgments.
• Good relationship management skills and the ability to work closely with local partners and community members.
• Attention to detail, accuracy, and timeliness in executing assigned responsibilities.
• Proactive, results-oriented, and service-oriented

Required / Desired Language:
Hausa/Kanuri

Key Working Relationships:  

• Internal: Communications Coordinator, Emergency Coordinator, MEAL Coordinator, DHOP, COP,DCOP, Sector leads. 
• External: Bakhita initiative,  Catholic Diocese, Implementing Partner , Government, Donor, Cluster

Basic Qualifications

• Minimum of Bachelor’s Degree in Communications, Graphics Design, Branding, Journalism, or related studies.
• Minimum two years of marketing and communication experience, ideally for an NGO or another organization in development and relief programming.
• Excellent English language oral and written communication skills is required.
• Individuals must possess the ability to influence without direct authority.
• Ability and desire to work well with diverse employees, partners, media and vendors in a cooperative and friendly manner.
• Must possess ability to handle multiple priorities in a fast-paced environment.
• Demonstrated track record of successfully disseminating information to a variety of target audiences.
• Local travel is required.
• Highly proficiency in Microsoft Office applications and desktop publishing skills is required.
• Experience in using various design software such as Canva and Adobe Creative Suite (photoshop, lightroom and InDesign) is strongly desired.

Application Closing Date
9th October, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online