Waiter / Waitress at Whassan Nigeria

Whassan Nig operating since 1982, is focused on provide catering and facilities management services to businesses in the upstream oil & gas sector. Our wide range of Support Services under Whassan include: Cleaning & Janitorial, Facilities Maintenance, Business & Office Services, Outdoor Grounds Management, Project Management, Catering - Onshore, Offshore & Remote Sites.

We are recruiting to fill the position below:

Job Title: Waiter / Waitress

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Brief

• As a Waiter your role involves being the first to greet guests and deliver exceptional restaurant service. We are looking for such dynamic and talented individuals to join our amazing team.
• An ambitious, hardworking, team-oriented, and outgoing professional waiter who strive to deliver an exceptional experience to each one of our guests.

Job Responsibilities

• Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.
• To be familiar with all food and beverage items on the outlet menu.
• To prepare the outlet for operation, including mise-en-place, setting, and resetting tables, light cleaning, and other assigned tasks.
• To take food and beverage orders from guest and serve food and beverages according to the standards established.
• To clear tables and removes dirty dishes to the dish area.
• To be flexible wherever possible in meeting special requests from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines as established by the Food & Beverage Manager.
• To always maintain the assigned station / section in a clean and orderly manner.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate.
• Serves food and beverage to guest according to prescribed service standards and procedures of room service with emphasis on speed and accuracy.
• Reports to the Supervisor at the start of shift to receive necessary instructions for the shift, side duties assigned, floor assignment, menu changes, guest comments and complains.
• Familiarizes with all food and beverage items in the menu, items on promotions and daily special menu, its ingredients, method of preparation, portion size and presentation to be able to deliver ideal service maximizing guest satisfaction.

Qualifications & Experience

• At least an OND in Hospitality or other related studies.
• 2 - 5 years relevant work experience in hospitality Industries.

Knowledge, Skills, Competencies & Abilities:

• A passion for people and delivering an exceptional and memorable guest experience Is positive.
• The desire to learn, improve, develop, and grow.
• Strong communication skills and team player
• Ability to work under pressure, multi-task, flexible and agile.
• Consistently performs at ones best.
• Keen interest in Continental cuisine
• Previous experience in a high-end restaurant.

Application Closing Date
30th September, 2023.