Key Account Manager at Layer3

Layer3 is one of the fastest growing network and security infrastructure companies in West Africa, providing award-winning services, including managed and cloud services, network security, IT infrastructure management, virtualization and mobile device management solutions. Our unique model integrates best-of-breed technologies from global leaders such as Juniper Networks, Blue Coat, Polycom, AirWatch, F5, Extreme Networks and VMware, coupled with our next-generation metro fiber networks, to offer unparalleled services and after sales support to some of the most demanding customers.

We are recruiting to fill the position below:

Job Title: Key Account Manager

Location: Abuja (Hybrid)
Job type: Full-time

Role Description

• This is a full-time hybrid Key Account Manager role, located in Abuja, with some flexibility for remote work.
• The Key Account Manager will be responsible for day-to-day account management activities, developing and implementing business plans to drive growth in key accounts, providing excellent customer service, and ensuring customer satisfaction.

Qualifications

• Bachelor's Degree in any IT-related course, Business Administration, Marketing, or related field
• Strong analytical skills, with the ability to analyze data, identify trends, and develop strategies to address customer needs
• Account management experience, with a proven track record of selling technology solutions, managing key customer accounts and developing strong relationships with stakeholders
• Experience in developing and implementing business plans, with a focus on growth and profitability
• Excellent customer service skills, with the ability to work collaboratively with internal and external stakeholders
• Experience in managing key accounts, with a focus on driving revenue growth and ensuring customer satisfaction
• Experience in the technology or telecommunications industry is a must
• Proficiency in Microsoft Office, including Excel, PowerPoint, and Word

Application Closing Date
Not Specified.