Branch Operations Manager at Echolab Radiology and Laboratory Services

Echolab Radiology and Laboratory Services - We have changed our brand name from Echo-Scan to Echolab building on our founded experience since 1979 in medical testing and focusing on our vision of being the leader in health care service & the “Provider of Choice” in the Middle East & Africa. Echolab will be launched for a new mission to provide world-class practice delivery of diagnostic services in Nigeria, the center is the ultimate one-stop shop where you can get a full range of diagnostic services to investigate a wide range of illnesses and conditions.

We are recruiting to fill the position below:

Job Title: Branch Operations Manager

Location: Lagos
Employment Type: Full-time

Job Description
Manage and Monitor Branch Staff:

• Set short- and medium-term goals and action plans according to any known strategic business plans and changes in work patterns.
• Complete annual performance appraisal according to departmental and Training Department needs.
• Assist with counselling, grievance and/or disciplinary procedures as required according to relevant HR policies and procedures and departmental house rules.
• Plan and approve leave allocation, allocation of time off, duty rosters, training, accreditation, safety officer appointment and arrange for relief staff when required.
• Ensure all staff has access to PPE and that all staff comply and wear PPE at all times when they are performing their duties.

Perform Operational Management Tasks:

• Identify and solve operational problems such as: TAT, Quality problems, breach in discipline, noncompliance with policies and procedures and negligence or transcription errors when needed according to relevant work instruction / SOP.
• Check that management reports (Outstanding specimens’ reports, TAT) are attended to timeously by obtaining daily feedback from senior staff.
• Arrange and conduct staff meetings monthly.
• Ensure all equipment for radiology and pathology gets preventative maintenance and calibrations according to the QAD schedule and all assets such as A/C and generators, etc maintained according to the Facilities schedule. If there is any delay this needs to be escalated to the CEO.

Generate Management Report:

• Collation of referrals and printing of bills for credit insurance
• Weekly operations report for COO
• Monthly Health and safety check list
• Monthly compliance audit report

Financial Management:

• Verify all staff duty claims and allowances monthly according to relevant work instruction/SOP.
• Monitor the materials management of the department according to days-on-hand and other relevant Materials Management reports.
• Compile a budget monthly according to departmental requirements and send through to CFO for approval.

Requirements

• Minimum of B.Sc in Medical Laboratory Science or similar field
• Minimum of 5 years in similar job role
• Strong written and verbal communication skills
• Observes confidentiality both with patient information and co-workers.
• Attention to detail and Time management.

Application Closing Date
10th October, 2023.