Undertaking Manager at Ikeja Electricity Distribution Company (IKEDC)

Ikeja Electricity Distribution Company (IKEDC) - Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, the Ikeja Electric (IE), Nigeria's largest power distribution network, came into existence on November 1st, 2013 following the handover of the defunct Power Holding Company Of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.

We are recruiting to fill the position below:

Job Title: Undertaking Manager

Location: Lagos
Employment Type: Full Time

About the job

• Overall responsibility of the activities of the Undertaking, to drive financial and operational performance.

Responsibilities

• Ensure smooth functioning of the undertaking’s day-to-day operations.
• Ensure overall coordination and functioning of all technical and commercial operations in the undertaking.
• Ensure that all faults and complaints are resolved adhering to safety and quality compliance.
• Manage the undertaking stores materials availability i.e. inventory management.
• Deliver satisfactory customer service and investigate and resolve customer complaints.
• Prepare the undertaking budget during annual budget preparation.
• Manage all HR&A and security-related activities for all the employees in the undertaking.
• Monitor undertaking performance through key performance measures
• Ensure the provision of adequate resources for various activities in the undertaking.
• Identify the training needs of officials and arrange to provide the same.
• Render periodical information s / reports to the business unit
• Ensure that all faults and complaints are resolved, safety, and quality compliance.
• Ensures Undertaking operations are in compliance with the I.E’s policies.
• Acts as a capable representative of the organization at the undertaking level
• Ensure the provision of adequate resources for various activities of the Undertaking.
• Identify the training needs of staff and arrange to provide the same.
• Defines KPIs and performance targets.
• Creates a harmonious working environment, mentors staff, and motivates all team members to perform efficiently.
• Accounts for energy delivered to the Undertaking on a monthly basis.
• Perform viability and engineering load survey of new substations/distribution transformers.
• Ensure compliance with safety standards in fault clearing and construction.
• Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs
• Perform any other duties as requested by the BM, MD/ CEO and COO

Minimum Requirements

• University Degree in Engineering, Business Administration, or any related field
• A Master’s Degree in Business (ideally with a concentration in general management) is required.
• At least 8 years experience in a commercial environment, with at least 3-4 years in a management or supervisory role
• Experience in the utility (electricity) industry will be an added advantage.
• Membership in a professional body in the Engineering and Marketing industry is an added advantage.

Skills & Competencies:

• Strong understanding of the business of I.E. and related businesses in the electricity sector.
• Strategic Planning and Business Development (services and products)
• Strong Business & Financial Acumen (including risks management)
• Excellent and demonstrated knowledge of management and marketing principles.
• Deep understanding of Marketing & Customer Insights
• Deep Customer relations management skills
• Strong problem-solving and analytical skills
• Communication and Interpersonal Relations
• Supervisory/Managerial Skills
• Problem Solving and Decision Making
• Managing Resources
• Business Focus.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online