Retail Sales Executive at Fine Brothers Limited

Fine Brothers Limited is the consumers’ first choice source for Mobile Phones, Tablet PCs, Laptops, Quality Electronics and Inverter / Solar Power Systems and accessories. Fine Brothers Limited takes the lead in customer service innovations. All sales are supported with after-sales support; Warranty, Repairs and Services. We provide quality products and services throughout our outlets across Nigeria. We have gone beyond the shores of Enugu with Sales outlets across Nigeria. The company have displayed a long track of integrity, customer satisfaction and Professionalism. We offer an exciting and challenging work environment for individuals to reach their career goals.

We are recruiting to fill the position below:

Job Title: Retail Sales Executive

Locations: Benin, Edo; Enugu, Asaba, Delta; Abakaliki, Ebonyi; and Owerri, Imo
Employment Type: Full-time

Job Description / Responibilities

• Ensure that receipt is issued for all and every item purchased (no exception).
• Recommend accessories/device enhancement for items purchased tocustomers.
• Attend to customer's difficulty and issues in making payments;
• Process refunds and sales return for customers.
• Daily reconciliation of transactions and Stock.
• Work closely with the branch Supervisor, to ensure steady supply of required stock/ item;
• Maintain good and clean working environment which include properarrangement of desk, stocks and accessories, etc.
• Ensure that cash at hand do not exceed certain limit as specified or advised byhe accounts department before depositing in the bank.
• Maintain accounting procedures in posting all transactions as directed by theaccounts department.
• Transfer all faulty products to the appropriate department for onward return tothe suppliers.
• Ensure that all products and accessories are tested immediately after purchasebefore customer takes delivery.
• Create and maintain a friendly working environment and relationship for allbranch staff including manufacturer's representatives.
• Keep record and current status of all customers’ items that were sent forwarranty.
• Work closely with customer care center to ensure that customer's product isgiven proper attention.
• Conduct price and feature comparisons to facilitate purchasing
• Ensure display stands are fully stocked
• Coordinate with the branch supervisor to provide excellent customer service(especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the branch supervisor
• Stay up-to-date with new products/services
• Meet weekly, monthly and quarterly sales target
• Learn how products work and how to troubleshoot issues with customers
• Assist other team members with transactions when necessary.
• Any other assignment as may be given by the branch supervisor, MD or themanagement.

Requirements
Education:

• Degree in Business Administration or related qualification including certifications.
• Minimum of 2 years sales related work experience.

Skillls

• Excellent interpersonal skills
• Written andcommunication skills.
• Demonstrable evidence of creative initiatives.

Salary

• The start up salary of the position is N60,000 - N63,000 monthly.

Application Closing Date
Not Specified.