Territory Manager (FMCG) at Terawork - 5 Openings

Terawork is the leading online talent marketplace in Africa that helps businesses thrive by connecting them with professional talent without geographical barriers. We have a pool of professionals with varying levels of expertise across tech, digital, business and lifestyle services.

We are recruiting to fill the position below:

Job Title: Territory Manager (FMCG)

Locations: Abuja, Lagos, South-West, Port Harcourt - Rivers, North
Employment Type: Full-time

Job Summary

• As theTerritory / Business Cluster Manager, you will play a pivotal role in overseeing and managing the operations of a group of business regions within our organization.
• Your primary goal will be to drive growth, profitability, and operational excellence across the different regions.
• You will be responsible for developing and executing strategies to achieve business objectives, foster innovation, and maintain strong relationships with key stakeholders.
• This role requires a dynamic leader with a strong retail background, exceptional leadership skills, and a strategic mindset with a proven track record in managing multiple businesses and achieving results.

Key Responsibilities

• Develop and execute cluster-specific retail strategies aligned with the company's overall goals and objectives.
• Identify opportunities for growth, market trends, and competitive insights to drive sales and market share within the designated clusters.
• Collaborate with the Talent Acquisition team to Recruit, lead, and mentor a team of Regional Business Managers responsible for managing retail operations within the clusters.
• Ensure the efficient day-to-day operation of all retail locations within the clusters.
• Monitor and analyze key performance indicators (KPIs) such as sales, inventory management, and customer satisfaction.
• Implement operational best practices to optimize efficiency and cost-effectiveness.
• Promote a customer-centric mindset within the clusters to ensure exceptional customer satisfaction.
• Address escalated customer issues and complaints in a professional and timely manner.
• Spearhead initiatives to enhance the overall in-store shopping experience for customers.
• Develop and execute cluster-specific sales strategies to meet or exceed revenue targets and market penetration goals.
• Collaborate closely with the marketing team to implement cluster-specific marketing campaigns.
• Conduct market research and analysis to understand regional dynamics, customer preferences, and emerging trends in retail.
• Use data-driven insights to make informed decisions regarding product offerings and pricing strategies.
• Share best practices and retail insights with other parts of the organization.
• Identify potential risks and challenges within the retail clusters and develop mitigation strategies.
• Ensure compliance with legal and regulatory requirements to minimize operational risks.
• Monitor and report on the progress of retail initiatives, including KPI tracking and performance metrics.
• Provide regular updates to senior management on retail cluster performance and key achievements.
• Collaborate with the L&D team to ensure continuous training at all levels to improve performance as required.
• Drive innovation within retail operations by identifying and implementing new technologies and processes to enhance operations and customer experience.
• Continuously seek opportunities for improvement and optimization in all aspects of retail cluster operations.
• Own and manage the P&L for the retail clusters, including budget preparation, expense management, and revenue optimization.
• Analyze financial reports and make data-driven decisions to maximize profitability while controlling costs.

Requirements

• B.Sc in Business Administration, Management, Marketing, or a related field (MBA preferred).
• Proven experience in senior management roles, with a track record of success in leading multiple business units or divisions.
• Proven track record of at least 8 years in FMCG business management, with a verifiable history of meeting or exceeding sales targets.
• Proficiency in CRM software, Microsoft Office Suite, and sales analytics tools.
• Adept at strategic planning, market analysis, and competitive positioning.
• Strong leadership and team management skills, with experience in building and developing successful sales teams.
• Knowledge of relevant industry trends and regulations.
• Exceptional organizational and planning abilities to manage multiple tasks effectively.
• Exceptional communication and interpersonal skills.
• Analytical skills for tracking and presenting information, contributing to data-driven decision-making.
• Strong financial acumen and experience in budgeting and financial analysis.

Application Closing Date
11th October, 2023.

How to Apply
Interested and qualified candidates should:
Click here to apply online