ICT Officer at Green Field Health Management Limited

Green Field Health Management Limited is a national health maintenance organization with Headquarters at Enugu and branches across the six geopolitical zones of the country. Our Mission is to provide the highest quality and comprehensive healthcare insurance services management to Nigerians utilizing high skilled manpower and best practices while according high priority to the welfare of our esteemed enrollees and healthcare providers.

We are recruiting to fill the position below:

Job Title: ICT Officer

Location: Enugu
Employment Type: Full-time

Responsibilities and Attributes

• Devise systems to support the implementation of strategies set by the Head of ICT.
• Keep computer systems running smoothly and ensure users get the maximum benefit from them
• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Replace parts as required
• Provide support, including procedural documentation and relevant reports
• Follow diagrams and written instructions to repair a fault or set up a system
• Support the roll-out of new applications
• Set up new users' accounts and profiles and deal with password issues
• Respond within agreed time limits to call-outs
• Work continuously on a task until completion (or referral to third parties, if appropriate)
• Prioritise and manage many open cases at one time
• Rapidly establish a good working relationship with customers and other professionals, such as software developers
• Test and evaluate new technology
• Conduct electrical safety checks on computer equipment.

Requirements
The candidate must possess the following:

• Minimum of First Degree or its equivalent in Computer Sciences or related field.
• Minimum of 2 years’ post-NYSC experience in a relavant role.
• Good knowledge of Computer Hardware and Software installation and troubleshooting.
• 2-3 years experience in LAN, WLAN installation, and other computer networking.
• Exceptional Interpersonal and Communication Skills.
• Knowledge of Graphics design, Programming, Networking, etc. will be an advantage.
• HMO experience will be an added advantage.

Application Closing Date
10th October, 2023.