IT Personnel at Mattoris Supermarket

Mattoris Supermarket, an innovative company with seamless service delivery, is recruiting to fill the position below:

Job Title: IT Personnel

Location: Ikoyi, Lagos
Employment Type: Full-time

Job Summary

• The IT Personnel at Mattoris Supermarket plays a crucial role in ensuring the smooth operation of our information technology systems and infrastructure.
• This position involves maintaining and troubleshooting hardware and software, managing IT resources, and providing technical support to our staff.

Key Responsibilities
Hardware and Software Maintenance:

• Ensure the proper functioning of all computer systems, peripherals, and network devices.
• Install, configure, and upgrade hardware components and software applications as needed.
• Perform routine maintenance tasks, including cleaning, updates, and system optimizations.

Technical Support:

• Provide technical assistance to employees for hardware and software issues.
• Troubleshoot and resolve technical problems promptly to minimize downtime.
• Assist in setting up and configuring new workstations for employees.

Network Management:

• Monitor the network infrastructure to ensure stability and performance.
• Assist in the setup and maintenance of routers, switches, and access points.
• Troubleshoot network connectivity issues and implement solutions.

Data Security and Backup:

• Implement and maintain data security measures to protect sensitive information.
• Conduct regular data backups and ensure data recovery procedures are in place.
• Assist in educating employees about data security best practices.

Software Licensing and Updates:

• Manage software licenses and ensure compliance with legal requirements.
• Keep track of software updates and patches, and apply them as needed.

Inventory Management:

• Maintain an inventory of IT equipment, including computers, printers, and accessories.
• Order and manage supplies and replacement parts when necessary.

Documentation:

• Create and update documentation for IT procedures, systems, and configurations.
• Keep records of hardware and software inventory.

User Training:

• Provide training and support to employees on IT-related topics and tools.
• Develop training materials and resources as needed.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
• Proven experience in IT support and troubleshooting.
• Proficiency in hardware and software installation and configuration.
• Knowledge of network protocols and systems.
• Strong problem-solving and communication skills.
• Ability to work independently and in a team.
• IT certifications (e.g., CompTIA A+, Network+, or similar) is a plus.

Remuneration
N100,000 - N120,000 Monthly.

Application Closing Date
12th October, 2023.