IT Personnel at Reposebay Human Resource Limited

Reposebay Human Resource Limited offers HR consulting and career development services through a robust technology web application that is powered by Artificial intelligence (AI). This solution has helped prepare young graduates for the world of work and has helped MSMEs afford professional HR consultants to provide services in workforce management, employee engagement, retention, standard operating procedures, and workplace policies. Our all-inclusive solution has also helped job seekers get the right employment and business owners get the best out of their employees.

We are recruiting to fill the position below:

Job Title: IT Personnel

Location: Ikoyi, Lagos
Employment Type: Full-time

Job Summary

• The IT Personnel at Mattoris Supamarket plays a crucial role in ensuring the smooth operation of our information technology systems and infrastructure.
• This position involves maintaining and troubleshooting hardware and software, managing IT resources, and providing technical support to our staff.

Key Responsibilities
Hardware and Software Maintenance:

• Ensure the proper functioning of all computer systems, peripherals, and network devices.
• Install, configure, and upgrade hardware components and software applications as needed.
• Perform routine maintenance tasks, including cleaning, updates, and system optimizations.

Technical Support:

• Provide technical assistance to employees for hardware and software issues.
• Troubleshoot and resolve technical problems promptly to minimize downtime.
• Assist in setting up and configuring new workstations for employees.

Network Management:

• Monitor the network infrastructure to ensure stability and performance.
• Assist in the setup and maintenance of routers, switches, and access points.
• Troubleshoot network connectivity issues and implement solutions.

Data Security and Backup:

• Implement and maintain data security measures to protect sensitive information.
• Conduct regular data backups and ensure data recovery procedures are in place.
• Assist in educating employees about data security best practices.

Software Licensing and Updates:

• Manage software licenses and ensure compliance with legal requirements.
• Keep track of software updates and patches, and apply them as needed.

Inventory Management:

• Maintain an inventory of IT equipment, including computers, printers, and accessories.
• Order and manage supplies and replacement parts when necessary.

Documentation:

• Create and update documentation for IT procedures, systems, and configurations.
• Keep records of hardware and software inventory.

User Training:

• Provide training and support to employees on IT-related topics and tools.
• Develop training materials and resources as needed.

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
• Proven experience in IT support and troubleshooting.
• Proficiency in hardware and software installation and configuration.
• Knowledge of network protocols and systems.
• Strong problem-solving and communication skills.
• Ability to work independently and in a team.
• IT certifications (e.g., CompTIA A+, Network+, or similar) are a plus.

Salary Range
N100,000 - N120,000 Gross.

Application Closing Date
13th October, 2023.