Marketing Officer at an International Hospital - Halcom Management Services (HMS)

Halcom Management Services (HMS) - Our client, an international standard, multi-speciality, acute hospital located in Port Harcourt, Rivers State, is scheduled to open in the first quarter of 2024. Facilities and services provided include: emergency care, surgical, medical, internal medicine, family medicine, renal care, gynaecology, obstetrics, paediatrics, pathology, physiotherapy radiology and pharmacy. Skilled and professional staff form the foundation of a well-run hospital. The hospital will provide up-to-date facilities and services allowing our medical professionals to work efficiently and effectively.

Applications are invited from interested candidates who are customer-focused and dedicated to above-standard patient care to fill the position below:

Job Title: Marketing Officer

Location: Port Harcourt, Rivers
Department: Other

Summary of Responsibilities

• Suitably qualified customer-focussed person, with excellent communication skills, who is responsible for the effective management of customer-relations within the hospital and with external stake holders.
• Includes complaint handling and management, and patient liaison including daily ward visits to patients ensuring patient satisfaction and addressing all issues.
• Brand management is also an important function of the marketing portfolio.

Job Requirements

• WASSCE/SSCE or equivalent
• A further qualification in marketing or public relations would be an advantage
• At least 2 years’ experience in a public relations or marketing field in a service industry, preferable in a private hospital environment. 
• Experience in a private hospital environment and knowledge of the private healthcare environment would be an advantage
• Excellent interpersonal and communication skills in English with people at all levels including good written communication.
• Self-motivated, able to work on your own with good organisational skills 
• Goal setting and time management skills
• Strong verbal and written skills in English
• Creative thinking and high use of initiative
• Capturing, analysis and reporting of data.
• Copy writing and scripting therefore good command of English.
• Excellent MS Word, PowerPoint and Excel skills
• Presentation skills/experience to senior management, and professionals (doctors at all levels)
• Desk top publishing skills an advantage
• Flexible and able to work out of office hours as necessary
• Ability to engage various stakeholders and must be able to deliver exceptional customer service.

Application Closing Date
22nd October, 2023.