Lounge Waitress at LSG Sky Chefs Things Remembered Services FZE

The LSG Group is the world’s largest provider of onboard services. It has presence in 211 airports in 50 countries. In 2018, the companies belonging to the LSG Group achieved consolidated revenues of approximately € 3.0 billion.

We are recruiting to fill the position below:

Job Title: Lounge Waitress

Location: Lagos
Employment Type: Full-time

Job Description

• We are looking for a lounge waitress who will take customer orders and serve food and beverages to guests in the lounge.
• The incumbent will be responsible for uplifting the dining experience for customers.
• The duties and responsibilities of the waitress includes; greeting and serving customers in a warm manner, providing detailed information on menus, and multi-tasking various front-of-the-house duties.

Duties and Responsibilities

• Greet and escort customers to their tables.
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
• Pre-bus tables; maintain table cleanliness, bus tables, remove dirty plates.
• Prepare tables by setting up linens, silverware and glasses.
• Inform customers about the day’s specials.
• Offer menu recommendations upon request.
• Up-sell additional products when appropriate.
• Take accurate food and drinks orders, using a POS ordering software, orderslips or by memorization.
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
• Communicate order details to the Kitchen Staff.
• Serve food and drink orders.
• Check dishes and kitchenware for cleanliness and presentation and report any problems.
• Arrange table settings and maintain a tidy dining area.
• Deliver checks and collect bill payments.
• Carry dirty plates, glasses and silverware to kitchen for cleaning.
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
• Follow all relevant health department regulations.
• Provide excellent customer service to guests.
• Coordinate with kitchen staff to deliver accurate food orders.
• Look for ways to avoid waste and limit costs.
• Assist in keeping the restaurant clean and safe.
• Deliver food and beverages to any table as needed.
• Report to property on time and in proper uniform.

Qualifications and Competencies

• High School Diploma or equivalent; College Degree preferred.
• Proven work experience as a Waiter or Waitress.
• Food safety training is a plus.
• Basic math skills.
• Attentiveness and patience for customers.
• Excellent presentation skills.
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
• Active listening and effective communication skills.
• Ability to work as a team.
• Flexibility to work in shifts.
• Proficiency in MS Office.
• Hands-on experience with cash register and ordering information system.

Application Closing Date
13th October, 2023.