Associate Product Manager at Flutterwave

Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient border-less manner.

We are recruiting to fill the position below:

Job Title: Associate Product Manager

Location: Lekki, Lagos (Hybrid)
Employment Type: Full-Time
Department: Revenue Organisation - Offline

The Role

• We are seeking a highly skilled and experienced Associate Product Manager to join our Offline Business team.
• The APM will be responsible for the product planning and execution throughout the product lifecycle, including gathering & prioritizing product requirements, working closely with the scrum master, engineering, design, product marketing, legal, compliance, risk, customer experience and settlement operations to ensure revenue and customer satisfaction goals are met.
• You will collaborate with cross-functional teams and external partners to ensure the successful integration of our financial products and services.

Responsibilities

• Understand the pain points and needs of customers and prospects.
• Work closely with the lead PM to understand the product vision, roadmap and rationale for the key features and capabilities.
• Work with internal stakeholders to translate business needs into product requirements from product marketing, legal, compliance, regulatory, risk, settlement operations, customer experience and executive management.
• Properly document these product requirements in a format easily understood and accessible by all stakeholders.
• Define and build features that increase the overall customer retention and conversion rates of existing products.
• Work with designers, developers, QA testers and subject matter experts to get requirements well scoped, designed, tested, and launched.
• Be able to drive disruptive innovative solutions in a customer centric and agile environment.
• Monitor and understand the key metrics governing your product features, with an eye toward continuously improving them through ongoing product innovation.
• Work with design & engineering to conduct experiments (A/B tests) to optimize the product in pursuit of an improved customer experience and business metrics.
• Be able to analyze data with or without the data team to identify new business opportunities as it relates to your product area.
• Establish product delivery timelines in close collaboration with the development team.
• Keep stakeholders updated on product development, timelines, and trade-offs.

Requirements
Required competency and skillset to be a waver :

• Bachelor's Degree with at least a Second Class Upper.
• A minimum of 5 years of work experience, with 4 years of relevant product management or technology development experience in the payments/fintech space
• Excellent understanding of the POS and offline payments technology – locally and globally.
• Demonstrated success defining or/and launching excellent consumer or business facing features.
• Proven ability to understand the business and engineering terminologies and engage both sides effectively.
• Ability to display a strong sense of ownership in a fast-paced environment.
• Desire to dive into and learn a specific domain.
• Excellent knowledge of the agile methodology.
• Excellent communication and project management skills.
• Experience working in payment terminal services is a plus.
• Ability to make decisions and adapt quickly to change.

Application Closing Date
Not Specified.