Principal Support Engineer - Banking at Oracle Nigeria

Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers including 100 of the Fortune 100 representing a variety of sizes and industries in more than 145 countries around the globe.

We are recruiting to fill the position below:

Job Title: Principal Support Engineer - Banking

Location: Lagos
Employment Type: Full time

About the job

• Do you have experience with Oracle JET, spring framework, spring boot and Microservices? If you are eager to take on exciting technical challenges in a highly collaborative environment, this is your chance.
• We are looking for a Principal Support Engineer with good customer exposure and good communication skills to create the future with us.
• OFS (Oracle Financial Services) offers an end-to-end consulting partnership, providing comprehensive business and technology solutions that enable financial services enterprises to improve process efficiencies, optimize costs, meet risk and compliance requirements, define IT architecture, and manage the transformation process. Grow your career with some of the brightest and most innovative minds in the industry!

What you will do

• As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
• Resolve post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services
• Offer strategic technical support to assure the highest level of customer satisfactions
• Create/Utilize automated technology and instrumentation to diagnose, document and resolve/avoid customer issues.

We also use…

• Technical expertise in more than one area (Oracle Database, PL/SQL, leading Application Servers, popular Web Technologies, Rest API) is essential
• An experience on Banking Product Support or Development / work experience in Bank IT is highly preferable
• A good flair of communication skills, especially for customer interactions and critical situation management, will be an added advantage
• A good familiarity with Spring Framework, Spring Boot, Oracle JET & Microservices arch. based applications will be icing on the cake.

What we will offer you

• A competitive salary with exciting benefits
• Learning and development opportunities to advance your career
• An Employee Assistance Program to support your mental health
• Employee resource groups that champion our diverse communities
• Core benefits such as life insurance, and access to retirement planning
• An inclusive culture that celebrates what makes you unique.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online