Restaurant Operations Manager at Soupah Kitchen & Co.

Soupah Kitchen & Co. - With expertise dated back to 2011, Soupah Kitchen & Co. invests years of know-how, tech system, modern farm, robust supply chain and kitchen network to put foodpreneurs on an accelerated growth path.

We are offering a complete solution of an ecosystem of brands that works together to unlock value and enable technology to be able to deliver foods and essentials in a very efficient manner. From prime spots to hidden shops, we power local food restaurants with both ordering technology and food infrastructure to usher a new era of prosperity.

We are recruiting to fill the position below:

Job Title: Restaurant Operations Manager

Location: Ibadan, Oyo

Job Description

• Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.
• You will ensure efficient restaurant operation by maintaining high productivity, and customer-service standards.
• You will also oversee and be responsible for every aspect of the day-to-day supervision of the retail goods in store.
• To be successful in this role, you’ll need management skills and experience in both front and back of the house.
• You’ll hire qualified cooks and staff, set work schedules, oversee food prep and make sure we comply with health and safety retail /restaurant regulations.
• We’ll expect you to lead by example and uplift staff during busy moments in our fast-paced environment.
• Ultimately, you will ensure the restaurant runs smoothly and customers have pleasant experiences.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and overseeing pricing and stock control
• Organize and supervise shifts
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• preparing promotional materials and displays for retail items
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and events
• Work with the sales team in implementing strategic sales plans that expands our customer base and ensure increased revenue (e.g. discounts and social media ads)
• Liaising with head office

Requirements and Skills

• B.Sc / HND in Business Administration, Hospitality Management, Culinary Schooling or related field
• Proven work experience as a Restaurant Manager, Hospitality Manager, or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers
• Familiarity with restaurant and retail management software
• Strong leadership, skills
• Effective communication skills
• Acute financial management skills.

Application Closing Date
Not Specified.