Floor Manager at Alpha Mead Group

Alpha Mead Group is a Total Real Estate Solutions Company established to provide robust business support services to local and international Real Estate investors or owners with interests in Facilities Management, Real Estate Development and Advisory, Security Systems and Technologies, Training, Healthcare Management and Real Estate Financing Services.

We are recruiting to fill the position below:

Job Title: Floor Manager

Location: Lagos

Job Description

• Operate the reception in a professional way and with high availability.
• Be responsible for the reception of visitors and do a good job in receiving and introducing visitors
• Conduct visitor’s registration as they visit the facility
• Answer phone calls at the front desk, make important records, and convey information to relevant personnel.
• Check in and keep personal belongings and luggage for visitors or business travelers.
• Ensure the health and environmental supervision and security management of the responsible area
• Solely responsible for receiving express and documents.
• Complete the daily work log and complete the assigned tasks.
• Assist in receiving and introducing important customer meetings on the floor.
• Receive all kinds of complaints and send the complaint summary to the department.
• Execute other duties as directed by the Facility Manager

Qualifications

• First Degree from any reputable institution
• Minimum of 3 years of experience in a client-facing role.
• Experience working in a 4-star hotel
• Candidate must be able to communicate fluently in English and Chinese
• Have a good professional image and temperament, and understand basic reception etiquette.
• Be familiar with the work processes related to administration and office management, and have good communication, coordination and organization skills.
• Proficient in using Microsoft Office application
• Good customer service skills
• Proactiveness in resolving issues
• Good compressive resistance.

Additional Information:

• Ability to work independently and in a team-oriented environment
• Strong organizational and time-management skills
• Strong problem-solving skills and ability to identify areas of improvement.

Application Closing Date
Not Specified.