At ActiveEdge Technologies, we are in full grasp of value creation. We strive to not just improve upon your productivity, but ensure the impact of our solutions and services generate quantifiable improvements that drive your business values.
We are recruiting to fill the position below:
Job Title: Sales Account Manager
Location: Lagos
Employment Type: Full-time
Principal Duties and Responsibilities
Provides direction and specialist knowledge in applying the technology/application to client business.
Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
As a Sales Account Manager, you will be responsible as the expert for formulating and leading presales technical/functional support activity to prospective clients and customers while ensuring customer satisfaction.
Acts as a technical resource and mentor for less experienced Sales Managers.
Focuses on large or complex sales opportunities that need creative and complex solutions.
Develop productivity tools and training for other Sales Managers.
Develops and delivers outstanding Oracle presentations and demonstrations.
Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.
Responsible for managing several accounts and often being the face of the company to many clients.
Collaborate with the team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Key Performance Indicators:
Learning Speed: Rate at which you are able to learn New Technologies.
Number and weight of new Prospects in Pipeline.
Number of prospects qualified (Budget, Clear Closure Date, POC, Product Selected).
No of accounts closed on new prospects.
Number of prospects on existing accounts (Upsells/Cross Sell).
No of accounts closed on existing accounts.
No of accounts lost (Upsell/Cross Sell).
Customer Satisfaction Index based on feedback generated from Survey (Relationship Management)
Volume and type of technical certifications within a quarter and half a year.
Lead–to–sale conversion rate.
Average annual sales volume per customer.
Innovative ideas and solutions implemented
Effective utilization of skills and knowledge acquired during training/professional certification to assigned job responsibilities.
Effectiveness of written & oral communication skills
Adherence to policies, Team spirit, collaborative effort and tolerance
Competency and Skill Requirements
Bachelor's Degree or equivalent, advanced degree highly desirable.
Minimum of 5 years of proven experience as a sales or business development role in solution selling organization(s).
Leading contributor individually and as a team member, providing direction and mentoring to others.
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.
5 years of vendor (sales and marketing) experience is required
7 years of business experience with relevant computer applications or databases/tools.
Ability to implement the most advanced product features.
Thorough knowledge of system and application design.
In-depth knowledge of competitors. Demonstrated project management skills.
Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques.
Ability to persuade others through presentations, demonstrations, and written communication.
Familiar with the sales life cycle and have both pre-sales and delivery experience.
Relevant Product based sales certifications such as IBM, Oracle, Microsoft desired.
Ability to demonstrate software products and technologies effectively to audiences of varied technical knowledge
Strategic and prospecting skills in customer acquisition, and retainment.