Travel Consultant (B2B / B2C) at ALML Group

ALML Group (Aviation Logistics & Management Limited) is a Nigerian registered & licensed aviation & general security provider based in Lagos. Our people are the most valuable asset, We motivate and retain a highly talented pool of people from diverse backgrounds. ALML acknowledges that its people are its most important asset. Consequently, it believes in the empowerment of its people. Wherever possible promotion is effected from within its ranks and staff salaries and benefits are amongst the highest in the industry locally. Integrity, honesty, reliability, discipline and loyalty are key elements in our success and are principles, which are uppermost in the management philosophy.

We are recruiting to fill the position below:

Job Title: Travel Consultant (B2B / B2C)

Location: Lagos
Employment Type: Full-time

Role Purpose

• We are looking for a Travel Consultant with great enthusiasm for traveling to work in our Online Travel Agency.
• He/She will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses).
• The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

Responsibilities

• Follow up on travel requests from our social platforms.
• Respond to ticket requests from B2B/B2C partners.
• Identify promo routes and ticket deals that should be promoted.
• Perform daily pricing comparison of an itinerary between our OTA and identified competitors to create a price positioning report.
• Advise ticket payable at all times for all requests and ensure we deliver on record response time.
• Consciously promote all our products likewise other services offered by sister companies.
• Ensure active participation on the B2B platform and promote constant engagement.
• Follow up on ticket requests and bookings from the website through calls, and emails immediately after a reservation drops.
• Manage the existing database of B2B/B2C travel partners and grow the database.
• Follow up on existing leads through calls and visits with the sole purpose of conversion.
• Come up with strategies that will increase sales.
• Reach the revenue and profit targets and meet up with set targets and KPIs.
• Create and update electronic records of clients.
• Maintain relationships with key persons.
• Keep financial statements and documents.

Requirements

• B.Sc / HND in Hospitality, Travel, Tourism, and Business is an added advantage.
• Proven working experience as a Travel Consultant (B2B / B2C) with a minimum of 5 years working experience.
• Excellent knowledge of the Amadeus reservation System
• Proficiency in English; knowledge of additional languages is an advantage
• Exemplary sales skills and customer-oriented approach
• Well-versed in various areas of travel (domestic/international, business / holidays, group / individual etc)
• Ability to present, persuade, and communicate effectively
• Demonstrable ability to work under pressure
• Candidates with personal travel experience will be preferred.

Application Closing Date
Not Specified.