Business Analyst at MTN NIgeria

MTN Nigeria -The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

• Conduct a requirement analysis
• Identify business needs / project opportunities; and / or audit existing policies, procedures, practices and technology
• Develop / document / enhance business processes
• Identify ways to streamline PPP’s and align them to international bets practice.
• Conduct research and development
• Coordinate, manage and conduct research studies (making use of libraries, archives, the Internet, museums, art institutes and other sources of information)
• Apply the knowledge of various research techniques (such as surveys) in conducting research studies
• Study guidelines for projects prepared by the Infrastructure Planning Manager to outline research procedures to be followed.
• Plan research schedule according to a variety of research methods to be used, availability and quantity of resources, and number of people assigned to participate in the project.
• Articulate and discuss findings with other project team members to evaluate validity of findings.
• Ensure integrity of information collected, stored, shared or reported.
• Ensure all documentation is captured into the Knowledge Repository

• B.Sc in Business Administration or any other related discipline
• 4 years general business experience, including:
• Automated function process and data modeling
• Business analysis experience in customer care
• Enterprise resources planning preferable
• Telecommunications experience
• Good knowledge in qualitative research (primary research desk research through databases, internet etc)

• B.Sc in Business Administration or any other related discipline