Program Director at Crown Interactive

Crown Interactive delivers innovative, cost-effective, service aggregation solutions to the Telecom, Media and Technology-based sectors. Starting in 2005, this London-based business has gained ground-breaking expertise integrating business systems with evolving information technology. Based on the local demands of emerging markets, a new operation has been launched with its head office in Lagos, Nigeria. We also have a base in Washington DC. Our uniquely qualified and highly skilled team includes a diverse make-up of international technology professionals. The company is guided by our operating principles of professionalism, integrity, efficiency, innovation, and unsurpassed customer service.

We are recruiting to fill the position below:

Job Title: Program Director

Location: Lagos
Employment Type: Full-time

Job Summary

• The Program Director will be responsible for overseeing the strategic planning, execution, and delivery of SAP implementation projects within an organization.
• This role is vital in ensuring that the implementation of the SAP system meets the business needs, is delivered on time, and is within budget.

Responsibilities

• Strategic Planning: Define the scope and direction of the SAP implementation program. This includes understanding the business needs, defining objectives, and aligning the SAP implementation with the organization’s strategic goals.
• Stakeholder Management: Engage with key stakeholders, including senior executives, to ensure their requirements are met and to gain their support and buy-in.
• Resource Management: Allocate and manage resources including staffing, budgeting, and vendor relationships to ensure successful delivery.
• Risk Management: Identify potential risks and develop mitigation strategies.
• Program Governance: Establish and oversee program governance structures and processes to ensure the program remains on track.
• Project Management: Oversee the project managers and teams involved in the different sub-projects within the SAP implementation program.
• Change Management: Ensure that change management strategies are in place to facilitate the transition to the new SAP system, including training, communication, and support processes.
• Performance Metrics: Establish and monitor performance metrics to evaluate the success of the implementation and ensure the delivery of desired outcomes.
• Vendor Management: Manage relationships with external vendors and consultants, ensuring their deliverables meet the required standards and specifications.
• Continuous Improvement: Identify opportunities for process improvements post-implementation to maximize the value derived from the SAP system.

Qualifications

• Bachelor’s Degree in Engineering, Business Management, or related field. A Master's or advanced degree is a plus.
• 10+ years of project management experience, including tracking and planning projects.
• 10+ years of experience working with business stakeholders within a cross-functional matrix environment.
• 3+ years of experience with full product lifecycle with understanding of development lifecycle and various technology methodologies that support that lifecycle.

Required Skills / Competencies:

• Proven experience in program or project management within the power, energy, and public sector
• Experience in SAP ERP Software Implementation/Upgrade
• Extensive experience in SAP implementation projects and Business Transformation preferably in a leadership role.
• Strong understanding of SAP products, architectures, and best practices.
• Demonstrated ability to lead large teams and manage complex, multi-faceted programs.
• Excellent communication skills, both written and verbal, to communicate effectively with various stakeholders at all levels.
• Proven ability to lead, motivate, and mentor diverse teams
• Understanding of change management principles and methodologies.
• Understanding of the organization's business model, processes, and goals.
• Ability to negotiate contracts and manage vendor relationships.
• Ability to identify issues and create solutions in a dynamic environment.
• Proven skills in project management methodologies, tools, and best practices.
• Knowledge of change management principles and practices to ensure smooth transitions
• Knowledge of energy, power & public sector technologies and regulations.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Resume to: recruitment@cicod.com using "Program Director" as the subject of the email.